Talent.com
Store General Manager - Tupelo, MS
Store General Manager - Tupelo, MSPetco • Plantersville, MS, US
No longer accepting applications
Store General Manager - Tupelo, MS

Store General Manager - Tupelo, MS

Petco • Plantersville, MS, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

  • We love all pets like our own
  • We’re the future of the pet industry
  • We’re here to improve lives
  • We drive outstanding results together
  • We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Position Overview

The General Manager is responsible for leading through Petco’s vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.

Position Responsibilities

The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

People

  • Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
  • Attract, hire, and retain a diverse team of top talent.
  • Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
  • Create a professional environment that inspires and encourages the growth and engagement of partners.
  • Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
  • Ensure quick and courteous service to all Petco guests by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer’s needs.
  • Responsible for all partner performance management in the Pet Care Center.
  • Demonstrate and support a continuous improvement and growth mindset.
  • Performance

  • Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
  • Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
  • Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
  • Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
  • Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
  • Process

  • Ensures the proper health, appearance, welfare, and proper handling of all animals.
  • Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
  • Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
  • Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
  • Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
  • Ensures Pet Care Center is opened / closed in accordance with policies and procedures, especially those relating to safety and security.
  • Responsible to maintain the Pet Care Center’s professional image, appearance, and cleanliness.
  • #LI-MV1

    Other Essential Duties

  • MODEL INSPIRING LEADERSHIP .  Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals.  Serve as an effective advocate for change and growth.
  • PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center.  Bottom line, the safety of partners, guests and pets is our #1 priority.
  • FOSTER A COLLABORATIVE CULTURE .  Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
  • PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce.  Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
  • ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership.  Lead our team in a way that is committed to high standards within a fun working environment.
  • Education and Experience

  • In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
  • Excellence in communication and computer skills are also required.
  • Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
  • A working knowledge of general business practices is highly desirable, as are strong organizational skills.
  • A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
  • Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
  • Supervisory Responsibility

    The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.

    Work Environment

    The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

    Contacts

    This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers.  Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

    #PetcoGM

    For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see -benefits

    Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

    To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here : Google Chrome Help .

    Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí : Google Chrome Ayuda.

    Create a job alert for this search

    Store General Manager • Plantersville, MS, US

    Related jobs
    Travel Nurse RN - Stepdown - $1,921 per week in Tupelo, MS

    Travel Nurse RN - Stepdown - $1,921 per week in Tupelo, MS

    FlexCare • Tupelo, MS, US
    Full-time
    FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With access to thousands of facilities around the country, our mission is to deliver premier travel staffing solution...Show more
    Last updated: 1 day ago • Promoted
    General Dentistry - FQHC | Near Tupelo, MS | 4 or 5 Day Week

    General Dentistry - FQHC | Near Tupelo, MS | 4 or 5 Day Week

    Jackson Physician Search • Tupelo, Mississippi, United States
    Full-time
    Join a thriving Federally Qualified Health Center in North Mississippi that has been serving the community for over 50 years. Opportunity Details : • General Dentistry with an established patient pan...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Psychologist - West Point MS

    Clinical Psychologist - West Point MS

    MRG Exams • Trebloc, MS, United States
    Part-time
    Clinical Psychologist - Veteran Disability Assessments We are seeking a dedicated Clinical Psychologist to join our team in performing medical assessments for U. Veterans as part of the VA's disabil...Show more
    Last updated: 9 days ago • Promoted
    LPN-BMG Elite Tupelo

    LPN-BMG Elite Tupelo

    Baptist Memorial Healthcare Corporation • Tupelo, MS, United States
    Full-time
    Provides patient care as directed and is accountable for own actions under provided direction.Provides a caring relationship that facilitates health and healing and delivers care in a manner that p...Show more
    Last updated: 19 hours ago • Promoted • New!
    Earn More CDL A Regional with Weekly Home Time

    Earn More CDL A Regional with Weekly Home Time

    Rollet Bros. Trucking Co., Inc. • Booneville, MS
    Full-time
    Great Opportunities for Regional Class A Drivers.We pride ourselves in the service we provide to our customers and drivers alike. We have a limited delivery area : No North East or West coast freight...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Stepdown

    Travel Nurse RN - Stepdown

    Titan Medical Group • Okolona, MS, US
    Full-time
    WHEN YOU WORK FOR US, WE WORK FOR YOU\n.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment y...Show more
    Last updated: 12 days ago • Promoted
    Business Development Manager (Tupelo)

    Business Development Manager (Tupelo)

    Service Specialists Ltd • Tupelo, MS, US
    Part-time
    Service Specialists is partnering with a highly respected construction company to identify a dynamic Business Development Manager to drive strategic growth and expand market presence.This individua...Show more
    Last updated: 1 day ago • Promoted
    Travel Nurse RN - Stepdown - $1,799 per week in Tupelo, MS

    Travel Nurse RN - Stepdown - $1,799 per week in Tupelo, MS

    OneStaff Medical • Tupelo, MS, US
    Full-time
    An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your...Show more
    Last updated: 14 hours ago • Promoted • New!
    Travel Nurse RN - Rehab - $1,921 per week in Baldwyn, MS

    Travel Nurse RN - Rehab - $1,921 per week in Baldwyn, MS

    TravelNurseSource • Baldwyn, MS, US
    Full-time
    TravelNurseSource is working with FlexCare to find a qualified Rehab RN in Baldwyn, Mississippi, 38824!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With access t...Show more
    Last updated: 30+ days ago • Promoted
    Canopy Anywhere Therapist (School-Based) - Tupelo

    Canopy Anywhere Therapist (School-Based) - Tupelo

    Canopy • Tupelo, MS, United States
    Full-time
    This opportunity is open to external applicants only.Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavior...Show more
    Last updated: 1 day ago • Promoted
    Store General Manager - Tupelo, MS

    Store General Manager - Tupelo, MS

    Petco • Tupelo, MS, Lee County, MS; Mississippi, United States
    Full-time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...Show more
    Last updated: 7 days ago • Promoted
    Market General Manager

    Market General Manager

    KFC • Tupelo, MS, US
    Full-time
    Proactive, Self-Motivated Multi-Unit Managers Wanted.West Quality Food Service, Inc.Mississippi, Louisiana, Tennessee, and Alabama. West Quality Food Service, Inc.We are looking to take this company...Show more
    Last updated: 30+ days ago • Promoted
    Physician (MD / DO) - Neonatal in Tupelo, MS

    Physician (MD / DO) - Neonatal in Tupelo, MS

    LocumJobsOnline • Tupelo, MS, US
    Full-time
    LocumJobsOnline is working with CompHealth to find a qualified Neonatal MD in Tupelo, Mississippi, 38801!.Located in the hills of northeast Mississippi, Tupelo offers diverse recreation, a variety ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Stepdown - $1,957 per week in Tupelo, MS

    Travel Nurse RN - Stepdown - $1,957 per week in Tupelo, MS

    Triage Staffing • Tupelo, MS, US
    Full-time
    Travel Nursing : Progressive Care Unit Tupelo Location : Tupelo Start Date : 12 / 17 / 2025 Shift Details : 12H Nights (12 : 00 AM-12 : 00 PM) 36 hours per week Length : 13 WEEKS 13 weeks Apply for specific fac...Show more
    Last updated: 14 hours ago • Promoted • New!
    Physician (MD / DO) - Pediatrics - Critical Care in Tupelo, MS

    Physician (MD / DO) - Pediatrics - Critical Care in Tupelo, MS

    LocumJobsOnline • Tupelo, MS, US
    Full-time
    LocumJobsOnline is working with CompHealth to find a qualified Peds - Critical Care MD in Tupelo, Mississippi, 38801!.Located in the hills of northeast Mississippi, Tupelo offers diverse recreation...Show more
    Last updated: 13 days ago • Promoted
    CDL-A Flatbed Lease Purchase Driver - $1.25 to $2.00 per mile in Tupelo, MS

    CDL-A Flatbed Lease Purchase Driver - $1.25 to $2.00 per mile in Tupelo, MS

    AllTruckJobs • Tupelo, MS, US
    Full-time
    CALL TO SPEAK WITH A SEATING SPECIALIST TODAY! .Come experience the many reasons why Western Express is the best place to live those dreams! This. Western Express is now offering a wide variety of n...Show more
    Last updated: 5 days ago • Promoted
    Direct Care Worker Tupelo

    Direct Care Worker Tupelo

    Communicare • Tupelo, MS, US
    Full-time
    Responsibilities for Direct Care Worker : .The Supervised Living Direct Support Professional will provide direct care for individuals who are designated as ID / DD who live in the supervised living pro...Show more
    Last updated: 15 hours ago • Promoted • New!
    Locum Dentist Needed Near Tupelo!

    Locum Dentist Needed Near Tupelo!

    Aya Locums • Tupelo, Mississippi, US
    Full-time
    Looking for a practice that offers autonomy, flexibility, and has a stable patient base? Look no further! This office is seeking a quality general dentist who is comfortable seeing patients of all ...Show more
    Last updated: 1 day ago • Promoted