Accounts Receivable Analyst

Job Title : Accounts Receivable Analyst

Location : Charlotte, NC

Max PR : $21.63 / hour

Job Type : Contract

About the Role

We are seeking a detail-oriented Accounts Receivable Analyst to manage cash and collections for a dedicated portfolio of customers. In this role, you will work to improve account status by proactively communicating with customers and internal teams to resolve issues, accelerate cash flow, and reduce financial risk.

What You'll Do

• Monitor assigned customer accounts and send statements while building effective communication channels.
• Manage and resolve outstanding invoices and delinquent accounts.
• Work directly with customers to negotiate payment terms within company guidelines.
• Collaborate with Sales, Customer Service and AR teams to reconcile accounts and resolve disputes.
• Review and analyze aging reports, track collection efforts and escalate accounts when needed.
• Research and resolve payment discrepancies through customer communication and follow up.
• Identify root causes of billing or payment issues and recommend process improvements.
• Respond to customer inquiries in a timely, professional manner.
• Maintain accurate and up-to-date notes in AR systems and collections tools.
• Submit customer refunds, internal write-off requests, and cash application offset requests.

Who You Are

Required :

Preferred :

Key Competencies

Why Join Us?