Talent.com
Service Advantage Design Leader - Remote
Service Advantage Design Leader - RemoteSolventum • Palm Bay, FL, US
Service Advantage Design Leader - Remote

Service Advantage Design Leader - Remote

Solventum • Palm Bay, FL, US
6 days ago
Job type
  • Full-time
  • Remote
Job description

Service Advantage Design Leader

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The impact youll make in this role :

  • Utilizing customer insight and market data, design future state visions for a series of assigned operational workstreams for the Service Advantage organization.
  • Partner with commercial and digital internal peer organizations, as well as IT and Service Advantage technology transformation teams, to align future state designs to their work and deliverables.
  • Facilitate design workshops leveraging lean value stream principles and best practices to drive step change improvements in future state processes and customer experiences.
  • Investigate and identify new technology capabilities that exist to support assigned workstream development towards the future state vision.
  • Build a 3-5 year detailed roadmap of major process, technology and organizational changes required to deliver the future state vision mapping for your assigned workstreams.
  • Partner with operations to create and implement change management strategies throughout the roadmap lifecycle and monitor key performance indicators for expected improvements.

Your skills and expertise :

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications :

Bachelors degree or higher AND seven (7) years of driving complex process re-design and lean improvement initiatives in a private, public, government or military environment

OR

High school diploma / GED AND (14) fourteen years driving complex process re-design and lean improvement initiatives in a private, public, government or military environment

In addition to the above requirements, the following are also required :

Design for lean six sigma experience

Additional qualifications that could help you succeed even further in this role include :

  • Previous experience working in Healthcare or Medical Devices Industries
  • Strong background in transactional lean process redesign and improvement
  • Strong problem-solving, analytical, and change management skills
  • Strong understanding of customer support processes and ability to align process improvements to customer satisfaction
  • Excellent communication and presentation skills
  • Work location : Remote - United States

    Travel : May include up to 20% [domestic / international]

    Relocation Assistance : Not authorized

    Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

    Solvtum offers many programs to help you live your best life both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

    Applicable to US Applicants Only : The expected compensation range for this position is $183,301 - $224,034, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidates relevant knowledge, training, skills, work location, and / or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.).

    Solvtum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

    Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

    Solvtum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

    Create a job alert for this search

    Service Leader • Palm Bay, FL, US

    Related jobs
    Remote Manager in Training- CS / Sales

    Remote Manager in Training- CS / Sales

    Global Elite • Palm Bay, FL, US
    Remote
    Full-time
    Remote Manager In Training - CS / Sales.Join Our Team as a Sales Manager - Work from Anywhere!.Are you an experienced and motivated individual looking to elevate your career in customer service and s...Show more
    Last updated: 22 days ago • Promoted
    Director, Servicing Oversight

    Director, Servicing Oversight

    Guild Mortgage • Palm Bay, FL, US
    Full-time
    Guild Mortgage Company, closing loans and opening doors since 1960.As a mortgage banking firm we are dedicated to serving the home owner / buyer. Our goal is to provide affordable home financing for o...Show more
    Last updated: 19 days ago • Promoted
    Sales Enablement Manager, Domestic

    Sales Enablement Manager, Domestic

    Silvus Technologies • Palm Bay, FL, US
    Permanent
    Sales Enablement Manager, Domestic.Silvus Technologies is dedicated to one mission : connecting those who keep us safe.We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios p...Show more
    Last updated: 21 days ago • Promoted
    Sales Operations Strategy - Solution Design

    Sales Operations Strategy - Solution Design

    Imagine • Palm Bay, FL, US
    Full-time
    Revenue Operations - Solution Design Director.Imagine Business Development is rewriting the standard for sales, marketing, and customer success. Long before Revenue Operations (RevOps) even had a na...Show more
    Last updated: 22 days ago • Promoted
    Client Success Expert (Remote)

    Client Success Expert (Remote)

    Infuse • Palm Bay, FL, US
    Remote
    Full-time
    Client Success Expert (Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves atten...Show more
    Last updated: 21 days ago • Promoted
    Sales Development Representative (Remote, for U.S.-based companies)

    Sales Development Representative (Remote, for U.S.-based companies)

    Uptalent.io • Palm Bay, FL, US
    Remote
    Full-time
    Proactive Remote Sales Development Representative (SDR).We seek a proactive, full-time Remote Sales Development Representative (SDR) to generate and qualify sales opportunities for our U.In this ro...Show more
    Last updated: 20 days ago • Promoted
    Virtual Client Service Rep (Fully Remote)

    Virtual Client Service Rep (Fully Remote)

    Global Elite • Palm Bay, FL, US
    Remote
    Full-time
    Virtual Client Service Rep (Fully Remote).Must be a US Resident and eligible to work legally in the US to be considered.Our company has moved to 100% virtual, work-from-home positions.This position...Show more
    Last updated: 22 days ago • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R Block • Palm Bay, FL, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 25 days ago • Promoted
    ENTRY SALES TO MANAGEMENT (REMOTE)

    ENTRY SALES TO MANAGEMENT (REMOTE)

    Global Elite • Palm Bay, FL, US
    Remote
    Full-time
    Entry Sales To Management (Remote).Incredible Growth Opportunities.World Class Mentors and Leadership Teams.AO is looking for overachievers that pride themselves on developing incredible working an...Show more
    Last updated: 22 days ago • Promoted
    Customer Service Remote Work

    Customer Service Remote Work

    Morphius Corp • Palm Bay, FL, US
    Remote
    Full-time
    We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we wo...Show more
    Last updated: 21 days ago • Promoted
    Designer and Sales Consultant

    Designer and Sales Consultant

    Artistic Closet Designs Inc. • Melbourne, Florida, United States
    Full-time
    We’ve helped transform spaces, enhanced homes and allowed people to get more out of life.And as we move forward, we’re passionate about continuing to do all that and more.This is a full-time on-sit...Show more
    Last updated: 30+ days ago • Promoted
    Remote Brand Influence Participant (Hiring Immediately)

    Remote Brand Influence Participant (Hiring Immediately)

    Earn Haus • Micco, Florida, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Senior Account Associate- Commercial (Remote)

    Senior Account Associate- Commercial (Remote)

    Insurance Office of America • Melbourne, FL, United States
    Remote
    Full-time
    Title : Senior Account Associate - Commercial Lines.Remote (Eastern and Central Time Zones Only).Please note : If this position is posted as either fully remote and / or hybrid, in accordance with comp...Show more
    Last updated: 10 days ago • Promoted
    Insurance Benefits Specialist- 100% Remote

    Insurance Benefits Specialist- 100% Remote

    Global Elite • Palm Bay, FL, US
    Remote
    Full-time
    Insurance Benefits Specialist- 100% Remote.Now is the best time to join full-time remote completely work from home.All benefits representatives start at entry level and move up! Suggested schedule ...Show more
    Last updated: 30+ days ago • Promoted
    Entry Level Customer Service / Sales

    Entry Level Customer Service / Sales

    Global Elite • Palm Bay, FL, US
    Full-time
    Entry Level Customer Service / Sales.Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work envi...Show more
    Last updated: 22 days ago • Promoted
    Manager, Implementation Services

    Manager, Implementation Services

    Coursedog • Palm Bay, FL, US
    Full-time
    Manager, Implementation Services.We are looking for a strong leader to co-manage our project management team, responsible for product implementations. You will directly manage 8-10 project managers ...Show more
    Last updated: 22 days ago • Promoted
    Inside Sales (100% Remote)

    Inside Sales (100% Remote)

    Global Elite • Palm Bay, FL, US
    Remote
    Full-time
    If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world.On top of that, we...Show more
    Last updated: 22 days ago • Promoted
    Talent Pipeline - SalesRemote, USA

    Talent Pipeline - SalesRemote, USA

    Sumo Logic • Palm Bay, FL, US
    Full-time
    Don't see exactly the role you're looking for? No problem! At Sumo Logic, we're always on the lookout for talented sales professionals to join our team. By submitting your application here, you are ...Show more
    Last updated: 21 days ago • Promoted