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Sales Support Specialist

Sales Support Specialist

Phillip JeffriesHollywood, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary :

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.

If youre inspired by thoughtful design, meaningful relationships, and being part of a team thats shaping extraordinary interiors, we invite you to apply for the Sales Support Specialist. In this role, youll be responsible for supporting Inside and Outside Sales partners as they serve top interior designers, architects, and clients throughout the Hollywood market. The Sales Support Specialist works off a hybrid schedule between their home office and the Florida Showroom, reporting to the Showroom Manager.

What You'll Be Doing

  • Represent the Phillip Jeffries brand with integrity and care while helping grow sales and strengthen client relationships in the Hollywood territory
  • Process sales orders, prepare proforma invoices, accept and enter purchase orders, and manage payments
  • Provide timely updates on order status and shipping details
  • Support the team with outreach, research, and follow-up to both existing and prospective clients
  • Handle showroom inquiries with care and efficiency, ensuring a seamless client experience
  • Partner with the Claims team to resolve any client issues quickly and effectively
  • Contribute to weekly, monthly, and quarterly activity goals

What You Bring to the Table

  • You live in the Hollywood, FL area and can work onsite in the showroom
  • You are bilingual in Spanish and English, both written and spoken
  • You have at least 2 years of customer service or sales support experience
  • You bring a confident, customer-focused attitude and strong communication skills
  • You are detail-oriented, organized, and comfortable handling multiple priorities
  • You have experience with Microsoft Office and are familiar with CRM or ERP systems
  • Experience in a trade showroom or the design industry is preferred
  • You enjoy being part of a team and contributing to a collaborative environment

    • The Phillip Jeffries Experience

    At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.

    Your Compensation Journey

  • Competitive salary
  • Sales Support Quarterly Bonus Plan
  • Annual bonus opportunity to reward your performance
  • Cost of Living increases that honor your growth and commitment
  • Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required

    • Health Benefits That Take Care of You

  • Comprehensive medical coverage with employee premiums as low as $30 per month

    • Coverage options for spouse, domestic partner, civil union partner, and family

  • Health Reimbursement Account (HRA) to offset medical expenses
  • Prescription, dental, and vision coverage to support whole-person wellness
  • Flexible Spending Accounts (FSAs) for healthcare and dependent care
  • Employee Assistance Program that supports your mental, financial, and physical well-being
  • Pet insurance for your four-legged companions

    • Time to Recharge

  • 16 paid personal days each year to relax, recharge, or travel
  • Paid holidays including New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Years Eve
  • Additional paid time off during our annual company closure between Christmas and New Years
  • Earn extra paid time off by completing your annual wellness physical
  • Up to three paid days each year to give back through volunteer work

    • Career Elevation

  • Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success

    • Perks at Work

  • Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
  • Access to Working Advantage with discounts on travel, entertainment, and everyday purchases

    • Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity / assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

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    Sales Support Specialist • Hollywood, FL, US