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Remote Customer Service Representative

Remote Customer Service Representative

Hall AssociatesFremont, California
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Description

We're looking for a Remote Customer Service. As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. You will act as a trusted adviser to our customers, evaluating their needs and performing maintenance :

  • Answer inbound calls from members regarding their benefits.
  • Focus on the quality of each call and being able to multitask. These are complex calls.
  • Research information regarding deductibles, claim status, providers, etc.
  • Answer questions about Medicare and Medicaid
  • Provide excellent customer service and demonstrate a passion for helping others.
  • Handle sensitive information

Benefits : Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.

Mon-Fri

16-$22 Per Hour

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Customer Service Representative Remote • Fremont, California

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