Learning Operations Analyst

Summary :

The Learning Operations Analyst performs all responsibilities necessary to support the organization's learning programs and utilization of various Learning Management Systems (LMS). This includes but is not limited to, the creation of learning programs and assets, administrative oversight, reporting, and maintenance thereof. By consulting with stakeholders and Subject Matter Experts (SME), the Learning Operations Analyst provides guidance as to the best implementation solutions given the scope of the project. This not only includes how to logistically deliver initiatives, but also how to retrieve data necessary to measure success. The Learning Operations Analyst serves as a central point of contact for the department and, along with department management, develops standard operating procedures for department operations. They may also provide administrative support to department leadership and be assigned projects to further enhance Rogers Behavior Health's learning strategy. Patient, staff, employee and department confidentiality will be maintained at all times.

Job Duties & Responsibilities :

General :

• Partners with instructional designers, stakeholders, business unit instructors, and leaders to provide business solutions that meet implementation requirements and adoption by the learning and talent management system(s).
• Implement learning solutions including programs, campaigns, courses, tests, evaluations, events and schedules within available learning platforms.
• Tests all solutions and troubleshoots any issues to ensure optimal experience when the initiative is launched. Creates learning assignments for the organization that ensure employees receive the appropriate training at the appropriate times.
• Implements communication strategies using LMS capabilities or internal channels.
• Support and update the department intranet site(s) and resources as needed.
• Document / revise departmental standard work.

Learning and Development Operations Management :

Project Coordination :

and task assignments.

Support :

Additional Job Description :

Professional Requirements :

resolve system problems.

Education / Training Requirements :

Must be located in a state we operate in.

States of operation : California, Colorado, Florida, Georgia, Illinois, Minnesota, Pennsylvania, Tennessee, Washington, and Wisconsin

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including :

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)