Talent.com
Assistant General Manager
Assistant General ManagerPharmaCann • Quakertown, PA, US
Assistant General Manager

Assistant General Manager

PharmaCann • Quakertown, PA, US
30+ days ago
Job type
  • Temporary
Job description

Assistant General Manager

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and / or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.

The Assistant General Manager directly manages the Front of House and Back of House Managers and is accountable for all aspects of managing a single retail store (as well as all other projects / duties as assigned). This position reports directly to the General Manager and is responsible for developing a high-performing team that consistently delivers top-line sales growth. This leader drives the business through a focus on Front of House (customer service, sales training, product knowledge, loyalty, and leadership development), product (visual presentation, product performance, and promotions), and Back of House (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. The Assistant General Manager is responsible for overseeing the financial success of the store and is accountable to P&L results. The Assistant General Manager is responsible for responding to business needs and strategizing around business trends in order to drive profitable top-line sales growth. The Assistant General Manager must also have experience in assessing, recruiting and screening talent. In partnership with the General Manager, the Assistant General Manager is responsible for all aspects of the business.

Pay is $65k

Duties and Responsibilities

Performance :

  • Meets or exceeds goals related to total store sales, profitability, and operational excellence
  • Forecasts and adjusts payroll to maximize productivity, achieve sales & payroll goals, and complete workload
  • Builds a team that embodies the PharmaCann / Verilife brand by delivering exceptional service and driving customer loyalty, therefore, increasing return visits
  • Reviews and interprets financial and operational reporting regularly which includes sales reporting and reviewing audit results
  • Identifies underperforming metrics and develops strategies that leverage company programs, tools, and resources to improve and grow the business

People :

  • Creates and ensures a cohesive, respective, professional, and high integrity work environment
  • Recruits, interviews, hires and retains a diverse team of top talent
  • Utilizes candidate tracking system for open roles within the dispensary
  • Aligns the right people in the right roles
  • Trains, coaches, and develops all team members using company programs, tools, and resources
  • Provides performance feedback, manages employee disciplinary and separation matters
  • Creates an environment that inspires and encourages the growth and engagement of associates
  • Models an environment of open communication by sharing enterprise strategy and corporate messaging to associates
  • Promotes a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction
  • Operations :

  • Ensures compliance with PharmaCann policies, regulations, procedures, and compliance standards
  • Uses the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives
  • Partners with FOH and BOH Managers on onsite security scheduling needs
  • Protects company assets and minimizes loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance, and loss prevention
  • Performance management and coaching of team members on poor performance and violation of company and compliance policies in partnership with the General Manager and HRBP
  • Supports continuous improvement by implementing company programs and influencing end-users buy-in
  • The Assistant General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer
  • Projects a positive image of the organization to employees, customers, industry, and community
  • Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
  • This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to : call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising, and as interim GM for other locations or while GM is not in store
  • Qualifications & Competencies

  • Minimum 21 years of age
  • Bachelor's degree in business or operations management or a related field preferred.
  • 3+ years of managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred
  • 2+ years PharmaCann management experience will be considered
  • Demonstrated ability to achieve store selling goals and metrics
  • Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
  • Comfortable and confident making decisions and mediating conflict within a team environment
  • Utilize cross-functional business partners to support business needs
  • Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
  • Exceptional interpersonal communication (both written and verbal) and customer service skills
  • Ability to identify top talent and train / develop / retain great people
  • Proficient in windows-based software such as Excel, Word and Outlook
  • Business Acumen
  • Ethical Conduct
  • Leadership
  • Relationship Management
  • Performance Management
  • Personal Effectiveness / Credibility
  • Consulting Skills
  • Global & Cultural Awareness
  • Valid driver's license and ability to successfully pass a Motor Vehicle Record background check
  • Working Conditions

    This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flexible schedule, long hours, weekend work, and holiday availability. Ability to travel to other store locations (if needed) and attend district meetings. May be required to work outdoors and / or during inclement weather. This position may require travel for new store openings within the territory.

    Physical Requirements

  • Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
  • Ability to climb step stools and ladders
  • Ability to stand / walk for long periods at a time
  • Possess manual dexterity and hand-eye coordination
  • Create a job alert for this search

    Assistant General Manager • Quakertown, PA, US

    Related jobs
    Assistant General Manager

    Assistant General Manager

    Maxx Fitness Clubs • Quakertown, PA, USA
    Full-time
    Quick Apply
    The Assistant Manager must be passionate about the fitness industry and have the desire.This individual must be driven by goals and have the ability to drive a team of employees to create a positiv...Show more
    Last updated: 30+ days ago
    Assistant Moving Center Manager

    Assistant Moving Center Manager

    U-Haul • Norristown, PA, US
    Full-time
    Assistant Moving Center Manager.Are you looking for more responsibility while taking the next step in your career? Are you a person who loves to help others? Then consider becoming U-Haul Company's...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Burger King • Easton, PA, US
    Full-time
    Post Reference : #Snag, #CareerBuilder.Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Extended Stay America • Plymouth Meeting, PA, United States
    Full-time
    Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meet...Show more
    Last updated: 26 days ago • Promoted
    Assistant General Manager- Bryn Mawr

    Assistant General Manager- Bryn Mawr

    The Buttery • Bryn Mawr, PA, US
    Full-time
    Quick Apply
    Overview The Assistant General Manager (AGM) plays a vital role in the daily success and long-term growth of The Buttery. Working closely with the General Manager, the AGM helps oversee all aspects ...Show more
    Last updated: 8 days ago
    Assistant Manager

    Assistant Manager

    The Gallagher Search Group • Bethlehem, PA, US
    Full-time
    If you are a fun, outgoing person who loves interacting with people, has a positive attitude, and wants to be the best at what you do, then this is the opportunity for you!.Our client is a locally ...Show more
    Last updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    Chipotle • Easton, Pennsylvania, USA
    Full-time
    Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently both in and out of our restaurants. We are changing the face of fast food starting con...Show more
    Last updated: 22 days ago • Promoted
    Assistant Manager, Suburban Square

    Assistant Manager, Suburban Square

    Veronica Beard • Ardmore, Pennsylvania, United States
    Full-time
    The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the...Show more
    Last updated: 15 days ago • Promoted
    General Manager

    General Manager

    Papa John's • Allentown, PA, US
    Full-time
    Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.This is accomp...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant and Bakery General Manager

    Restaurant and Bakery General Manager

    Perkins Restaurant & Bakery • Drexel Hill, PA, US
    Full-time
    At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve.And you'll be responsible for making special days memorable and everyday meals somethi...Show more
    Last updated: 30+ days ago • Promoted
    General Manager(04888) -327 Main St

    General Manager(04888) -327 Main St

    Domino's Pizza • Harleysville, PA, US
    Full-time
    Stock ingredients from delivery area to storage, work area, walk-in cooler.Receive and process telephone orders.Take inventory and complete associated paperwork. Clean equipment and facility approxi...Show more
    Last updated: 30+ days ago • Promoted
    Sr Dir, General Manager

    Sr Dir, General Manager

    Pennsylvania Staffing • Hatfield, PA, US
    Full-time
    At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do.In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobil...Show more
    Last updated: 13 hours ago • Promoted • New!
    Restaurant Assistant General Manager

    Restaurant Assistant General Manager

    Chopt • North Wales, PA, US
    Full-time
    CHOPT Assistant General Manager (AGM).Base compensation : $58-65k per year annualized compensation (based on experience). Here at CHOPT we're crazy about serving up the best tasting salads around...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Service Manager

    Assistant Service Manager

    Pep Boys • Collegeville, PA, US
    Part-time
    Support the service and tire team under the direction of the Manager, Store Service.Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling ...Show more
    Last updated: 30+ days ago • Promoted