Sr. Manager, Solution Architect Marketing Technology (SFMC and SFSC)

Sr. Manager, Solution Architect Marketing Technology (SFMC and SFSC)

Sr. Manager, Solution Architect Marketing Technology (SFMC and SFSC)

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. ()

Purpose of Role

Solutions Architects (SA) provide a bridge between specific business opportunities and the technology solutions which are needed to support them. They require a knowledge of the Enterprise Architecture, as one of their roles is to ensure compliance with the Enterprise Architecture in the project.

SA roles are mostly project facing and provide two areas of support :

With a business focus, ensuring the solution meets with the business requirements.

With an enterprise focus ensuring that the enterprise requirements for reuse, compliance to standards, principles, traceability to enterprise reference models, and alignment with the target enterprise architecture vision.

As a Senior Manager, Solution Architect of Marketing Technology at Under Armour, you will work closely with business and Global Technology leaders and will lead the design, development, and implementation of new solutions within the Marketing space including Email Marketing, Customer Service, and AgentForce. You will manage and maintain applications within your portfolio and provide leadership and oversight during the full lifecycle to ensure the deliverables meet the business requirements, meet high standards of quality and adherence to architectural standards. In addition, the Senior Manager, SA is responsible for managing a team of both direct and indirect reports including Developer / Engineers, Leads and Analysts, partnering with business process owners and our Global Tech organization to drive business case development, delivery, and end to end execution against strategic and business unit projects and supporting cross functional squads using agile methodology and frameworks.

Your Impact

Drives Technologies Responsible for Marketing and Consumer Engagement :

Leads teams in the design, development, implementation, and support of Email Marketing, Mobile Push, SMS (all SFMC) and Customer Service technology platform (SFSC)

Directly drives impacts to revenue and consumer brand impressions by enabling seamless consumer emails, marketing and personalization campaigns experiences and customer service; either through direct development of capabilities or through supporting other initiatives that require touchpoints with platforms

Support active projects and agile squads throughout the lifecycle, providing oversight and guidance on development objects and configuration (inclusive of Journey Builder, Ad Studio, MCP, etc.) to ensure efficiency and consistency with original design as well as overall quality of deliverables

Oversees the technical design and architectural framework for Under Armour's Customer Data, Email Marketing and Customer Service technologies and stays current on market trends and product roadmaps of technology platforms to keep Under Armour in front of new capabilities and consumer expectations

Builds Talent and Provides Team Leadership :

Attracts, retains, and develops top talent to build a world class team and provides leadership, mentoring, and coaching to team of business analysts and developers

Attracts, retains, and develops top talent to build a world class team

Selects, onboards, and manages performance of distributed team of internal teammates and external vendors including planning, capacity, resource allocation and delivery

Collaborates Across Global Teams :

Manages a direct relationship with key stakeholders including regional product teams and regional revenue teams to ensure their goals are supported through consumer engagement initiatives

Collaborates in brainstorming, designing, architecting, and implementing new solutions and code development, as well as suggesting tools, technologies, and best practices to improve performance, capabilities, and reliability

Ensures Efficient and Reliable Operations :

Directs the development and maintenance of operational procedures for Email / Push / SMS Marketing and Customer Service technologies and infrastructure activities and develops and manages annual budgets as well as project budgets driven within area

Owns all interactions with internal and external auditors regarding Consumer Engagement security and data privacy

Qualifications

Bachelor's degree with typically 10 years of relevant experience OR Master's degree with typically 8 years of relevant experience OR typically 14 years of relevant experience without degree

Typically 3 - 5 years of management experience; or equivalent experience as the subject matter lead or expert in area of expertise.

5+ years of hands-on experience with Salesforce Marketing Cloud, Service Cloud, or other packaged marketing solutions, including API and 3rd-party system integrations (SOAP / REST).

Strong analytical and problem-solving skills, with a proven ability to assess complex business and technical challenges and develop innovative solutions.

Excellent communication and organizational abilities, including translating technical concepts into business terms and managing multiple priorities in fast-paced environments.

Self-starter and proactive team contributor, capable of working independently with minimal supervision and collaboratively within global teams.

Experienced in program / project management, with a track record of meeting deadlines and leading teams effectively.

Workplace Location

Location : Remote (East Coast strongly preferred to optimize collaboration with HQ and cross-functional teams)

Work Schedule : Fully Remote

Travel : Occassional travel to UA offices and / or conferences, etc. should be expected

Licenses / Certifications : ITIL certifications are a plus : SFMC (MCE) / SF Core / AgentForce certifications are a plus

Relocation

No relocation provided

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Base Compensation

$163,892.80 - $225,352.60 USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks

Paid "UA Give Back" Volunteer Days : Work alongside your team to support initiatives in your local community

Under Armour Merchandise Discounts

Competitive 401(k) plan matching

Maternity and Parental Leave for eligible and FMLA-eligible teammates

Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.

Requisition ID : 163411

Location : Remote, US

Business Unit : Corporate

Region : North America

Employee Class : Full Time

Employment Type : Salaried

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