Director of Infrastructure (Philadelphia)

Job Title : Director of Infrastructure

Department : IT / Technology

Reports To : CEO

Location : On-site Philadelphia

Job Summary

The Director of Infrastructure is responsible for the overall design, stability, security, and performance of the firms technology infrastructure. This includes leadership over hardware platforms, server and network operations, system administration, and business application support. The role ensures that all systems on-premise and cloud are configured, maintained, and upgraded to meet organizational needs.

This position also oversees IT security incident management, monitors system health and availability, and provides escalation support for complex or overflow service tickets. The Director of Infrastructure serves as a senior technology leader and strategic partner across the organization.

Essential Responsibilities

Infrastructure & Systems Management

• Provide senior-level administration of virtual and physical Windows servers, with emphasis on upgrades, performance tuning, backup integrity, and high availability.
• Architect, manage, and optimize a low-latency, high-resilience network environment; perform advanced troubleshooting and root-cause analysis.
• Lead migration and integration efforts from on-premise systems to IaaS / SaaS solutions, ensuring minimal disruption to operations.
• Maintain a secure and efficient endpoint environment, including workstations, laptops, mobile devices, printers, and other user-facing technology.
• Manage internal and hosted solutions, with strong proficiency in Azure, O365, and Salesforce.

Telephony & Communication Systems

IT Operations & Support

Leadership & Collaboration

Governance, Security & Compliance

Requirements

Experience

Skills & Attributes

Job Level

Director

Compensation

Salary Range : $100,000 $150,000

Structure : Salary

Bonus Eligible : Yes