Product Specialist

Job Details

Job Location

Missouri - Wentzville, MO

Description

Product Specialist - Trailer & Towing

Location : Wentzville, MO

Hours : Monday-Friday, 8 : 30 a.m. - 5 : 00 p.m.

Starting Pay : $20 / hr

About the Role

At etrailer , we're all about helping our neighbors (customers) get the most out of their towing, trailer, and RV adventures. Whether they're wiring up a trailer, setting out for a weekend road trip, or picking the perfect hitch for their truck, our neighbors count on us for real, reliable advice-not canned answers.

As a Product Specialist , you're the voice of our products. You'll jump into conversations across our website, social platforms, and community spaces to help neighbors find the right solutions, share your perspective, and keep the dialogue rolling. You'll also get hands-on with installs, demos, and trainings-because at etrailer, we believe the best advice comes from real experience.

If you love talking shop, helping others, and being part of a team that learns together, this is the spot for you.

What You'll Be Doing

• Proactively answer product questions submitted through our website, email, and other digital channels.
• Post thoughtful, informative, and brand-aligned answers publicly-like on product Q&As, forums, or video comments.
• Engage with product reviewers and participate in ongoing conversations that educate, clarify, and encourage connection.
• Monitor and respond to comments across videos, product pages, and social media-always with authenticity, appreciation, and support.
• Build knowledge across teams by facilitating trainings, product demonstrations, and installations.
• Display a "first to market" mindset by keeping up with new products, industry trends, and what's on our neighbors' minds.

What Success Looks Like

What We're Looking For

Why You'll Love Working at etrailer

Other Details

Ready to talk shop?

If you love solving problems, swapping stories, and helping people get rolling, we'd love to meet you.

Apply today and join a team that turns product knowledge into real-world help for our neighbors.