Firework is the world’s leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are customer-centric and inspired to win together offering total solutions with endless possibilities to help our customers increase purchases and conversions using the power of video. At the heart, we are a global and diverse team of “SuperSpark” creators, entrepreneurs, life-long learners, and data geeks driven by the future of authenticity to transform commerce. Firework has raised over $235M to date, with its latest Series B round led by SoftBank Vision Fund 2. Come reimagine the online customer experience with us.
Summary
We’re looking for a Data Integration Engineer to provide high quality integrations with our customers. This is a highly visible, customer-facing role where you'll have critical impact for our customers and therefore for our business. It's also an engineering role where you'll be hands on with all facets of the technology stack.
What you’ll be doing
- As a data integration engineer, your role is hands-on coding, configuring, and maintaining data integration for our customers.
- Assess customers requirements to propose solutions with our platform / product in regards to the data funnel, communicate the data integration process in an easy-to-understand manner directly with our new partners.
- Be a technical focal of the customer on all data integration aspects.
- Participate in strategic planning sessions to ensure alignment of the global data Solutions function with the overall product and business strategies and goals
- This will include tasks like :
- Building custom data solutions to our partners
- Script, maintain and deploy scripts to support Firework’s full functionality at the clients site. - Javascript
- Implement Firework’s API and deploy in client production sites.
- Configuring Firework’s settings in the client's site.
- Work closely with engineering and data teams for best practices deployment and development
- Reviewing source data for accuracy and completeness before integrating it into the database
- Creating reports that provide details on data quality issues and suggested solutions
- Creating data models and mapping systems to support the movement of data between different databases and applications
- Performing complex data analysis to identify patterns in data sets or to predict future trends
- Creating scripts to automate data integration processes to improve efficiency and reduce human error
- Designing a data warehouse architecture that supports business operations
- Creating data marts, which are smaller databases designed to support specific business processes or functions within an organization
- Designing and implementing data security policies to protect sensitive information from being compromised
- Troubleshooting problems with data integration or data warehousing systems
We’ll be excited if you have
Bachelor's degree, preferably in Computer Science or other technical field5+ years of data integration engineer or 3+ years of experience as software engineerExcellent communication and presentation skills with various technical and non-technical audiences; must have strong empathy and emotional intelligence with diverse customersAdvanced technical discovery, documentation, and troubleshooting skillsExperience with globally distributed teams across multiple time zonesStart-up, team-oriented mindsetTechnical qualifications
Integration Experience with Google Analytics and / or Adobe AnalyticsExperience developing rich applications with JavaScript (ES6), HTML5, and CSS3Knowledge of Wordpress; Shopify is a plusUnderstanding concepts like data flows, APIs, web services, and the mechanics of software integrationA BIG PLUS if you have
Create, maintain and deploy complete landing pages and applications - HTML, Javascript, CSSThe role may be hybrid in one of our offices or remote. For remote, we are looking for candidates in the United States.