Continuous Improvement Manager

Summary

LiftOne is a major supplier of material handling equipment and other industrial trucks with the headquarters in Charlotte, NC, and stores in NC, SC, GA, AL, and TN. We are seeking a Continuous Improvement Manager and "change agent" to help drive our CI implementation and training efforts. The CI Manager will head up our business transformation plan which utilizes lean tools to engage our team in waste elimination and is a key element of our strategy for improvement and growth. This position requires individuals with the ability to lead other change agents, learn and communicate highly technical information across the business, prioritize changing responsibilities and demands from the business, and facilitate the development and execution of complex projects.

Essential Functions

• Provide leadership and guidance for LiftOne’s Lean transformation program
• Own and drive the LiftOne playbook including implementation of standard work, layered audits, process optimization, kaizen bursts, daily performance huddles, and VSM
• Drive the process for identifying, aggregating, and deploying best practices and improvement ideas across LiftOne’s branch network; help build KPIs to track success
• Play a key role in the development of a Continuous Improvement culture to ensure customers realize LiftOne is truly committed to building value and a trusted partnership
• Provide necessary training for employees to support continuous improvement ideas that will be generated by all levels within the organization
• Coach and mentor a team of continuous improvement specialists to build a key talent pipeline into the organization
• Identify and prioritize continuous improvement projects and work with cross functional leaders to staff appropriately to drive impact across the business
• Provide direct facilitation for specific Lean events
• Provide direct consultation with the leadership teams and help establish the vision
• Develop a communication and management cadence that will promote CI / Lean successes
• Be a thought partner to service leaders in achieving customer experience goals and annual sales / profitability targets
• Travel : Up to 50% to LiftOne branches throughout Southeast
• Other duties as assigned.

Supervisory Responsibilities

This job has supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and / or Experience

Computer Skills

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and / or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.