Field Service Engineer III Saint Louis, MOThermo Fisher Scientific • Saint Louis, Michigan, USA

Field Service Engineer III Saint Louis, MO

Thermo Fisher Scientific • Saint Louis, Michigan, USA

9 days ago

Job type

Full-time

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance Adherence to all Good Manufacturing Practices (GMP) Safety Standards Laboratory Setting Loud Noises (Equipment / Machinery) No contact lens allowed; prescriptive glasses will be provided Rapid flashing lights Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.) Standing for full shift Strong Odors (chemical lubricants biological products etc.) Will work with hazardous / toxic materials

Job Description

Location : Saint Louis MO

Territory : Primarily covers Saint Louis Missouri with local travel required ideally based in the Saint Louis area.

This position has not been approved for relocation.

Summary

Unity Lab Services a part of Thermo Fisher Scientific provides a wide range of solutions equipment and services to our customers. The Field Service Engineer III is assigned with coordinating all field service support and customer relationship management components. The right candidate will deliver complete solutions for Chromatographic and Mass Spectrometric systems including deployment maintenance proactive upkeep and instrument verifications. We are searching for an applicant committed to clientele endorsing Thermo Fisher Scientific in customer facilities and dedicated to propelling advancement.

Key Duties and Responsibilities

Perform on-site installations repairs maintenance qualifications and validations of Chromatography and Mass Spectrometry systems

Proficiently use customer management software to complete service calls handle parts inventories and complete job tasks

Evaluate examination and assessment results to identify the origin of the issue and suggest fixing substitution or alternative remedial measures

Coordinate problem resolution with engineering customer service and other personnel to expedite repairs

Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues

Provide a communication link between the customer and the company to ensure effective service

Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees

Education and / or Experience requirements :

Bachelors Degree in chemistry or related field required

Preference for candidates with at least 3 years of practical experience as a Service Engineer specifically with analytical instrumentation or 3 years of pertinent industry experience

Proficiency with Chromatography and Mass Spectrometry instrumentation is preferred

Strong communication and the ability to build positive customer relationships

Ability to prioritize service requests and produce clear and concise documentation

Essential Functions and Physical Requirements

Securely move 50 pounds with periodic support and 25-30 pounds continuously throughout the day

Bend squat stretch and reach daily in a service function

Travel overnight including possible air travel for 50% of scheduled work

Maintain a valid drivers license and safe driving record

Work independently within a customer location

Extensive walking / standing for 75-85% of the day

Operate in areas where chemicals are handled

Operate material handling equipment like push carts and pallet jacks

Wear appropriate personal protective equipment such as lab coats coveralls hood face shield respirator hairnets steel-toed shoes and / or safety gloves

With a team of over 100000 employees we operate across various locations offering a wide array of brand-new technologies user-friendly buying choices and healthcare solutions under our world-class labels such as Thermo Scientific Applied Biosystems Invitrogen Fisher Scientific Unity Lab Services Patheon and PPD.

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Field Service Engineer • Saint Louis, Michigan, USA

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