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Front Office Receptionist and Student Recruiter

Front Office Receptionist and Student Recruiter

BridgePrep AcademyRiverview, FL, US
30+ days ago
Job type
  • Full-time
Job description

Role Overview

The recruitment and enrollment team is responsible for ensuring the communities we serve, and those we seek to serve, are aware of and inspired by who we are and what we do with the ultimate goal that every school is fully enrolled and staffed. In support of this outcome, the Recruiter is responsible for executing BridgePrep Academy strategy for student recruitment by building and maintaining positive relationships with prospective families.

Essential Duties and Responsibilities

Field Recruitment

  • Secure leads and applications through field recruitment efforts. Sample expected activities include :
  • Attend community events and informational fairs to inform families and build brand awareness for Bridgeprep Academy
  • Execute off-site presentations at daycares, housing authorities, community centers, youth groups, parent networking events, and other community organizations
  • Build awareness in the community by participating in grassroots outreach tactics, including canvassing door-to-door and around the neighborhood
  • Build relationships with community-based organizations (CBOs) to engage with families in the community
  • Coordinate outreach events with community based organizations to table or host information sessions
  • Organize and conduct cold calling campaigns
  • Provide answers to frequently asked questions and offer in-person & virtual opportunities to see our schools and hear from current parents & staff
  • Assist families with completing a paper or online application
  • Capture pictures and videos of the school events and manage school communication platforms

Front Office

  • Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students
  • Communicating with teachers on student pick-ups
  • Direct visitors to appropriate team member
  • Organizing essential forms and documents for families
  • Copying materials to ensure there is always a supply of all documents at hand
  • Communicating effectively with Campus Team's to ensure all documents for activities, events, etc. are current
  • Maintaining confidentiality of records as appropriate
  • Familiarizing with various roles and duties of team members
  • Managing a list of extensions and ensuring list remains updated throughout the year
  • Provides school team support as needed. This includes :
  • Recruiting students for the following school year if needed
  • Exercise good judgment and excellent customer service :
  • Answering all phone calls
  • Greeting parents, students, visitors

    • Applicant Nurture

  • Implement applicant nurture engagements and maintain communication with prospective families throughout the recruitment process converting families from step to step such as lead to applicant
  • Tailor outreach messages and content to individual applicants, addressing their unique needs and interests
  • Conduct regular follow-up calls, emails, or messages to answer questions, provide updates, and build a positive applicant experience
  • Track applicant interactions, maintain detailed records, and schedule follow-up tasks
  • Identify opportunities for process improvement and implement changes to optimize the applicant nurture experience
  • Identify when applicants have become uninterested in BridgePrep Academy and manage the process to re-engage.

    • System Maintenance

  • Complete application verification calls and update application system as needed
  • Ensure applicant data is accurate and captured in a timely manner

    • Qualifications

  • Belief and commitment to the mission
  • Delivers exceptional customer service
  • Experience working with diverse families and communities
  • Strong relationship building skills, with the ability to excite and engage a diverse group of parents, students and community stakeholders
  • Effective verbal and written communication skills
  • Desire to continuously learn and evolve as a professional

    • Physical Requirements :

  • Light work : Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force as frequently as needed to move

    • Compensation :

  • BridgePrep Academy offers a competitive salary and benefits commensurate with Experience. BridgePrep Academy is an equal-opportunity employer and an organization that values diversity.

    • Working Requirements :

  • The usual job functions require the following physical demands : occasional lifting, carrying, pushing, and / or pulling; some stooping, kneeling, crouching, and / or crawling; and significant fine finger dexterity. Generally the job requires 25% sitting, 30% walking, and 45% standing. The job is performed under conditions with some exposure to risk of injury and / or illness and in a clean atmosphere.

    • Disclaimer :

  • This job description describes the general nature and level of work being performed by individuals hired into this job. This is not intended to be an exhaustive list of all responsibilities and duties required. BridgePrep Academy reserves the right to change any or all content of this job description based on business needs. The incumbent, if applicable, will be consulted and notified of any changes before they become effective.
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    Front Office Receptionist • Riverview, FL, US