Talent.com
Team Leader
Team LeaderH&R Block • Anoka, MN, US
Team Leader

Team Leader

H&R Block • Anoka, MN, US
24 days ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $15.00 - $65.00 / Hr.

    Sponsored Job #20730

    Create a job alert for this search

    Team Leader • Anoka, MN, US

    Related jobs
    Team Lead

    Team Lead

    Tecovas • Minneapolis, MN, US
    Part-time
    Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a talented. You will support product flow and apply...Show more
    Last updated: 30+ days ago • Promoted
    Continuous Improvement Leader

    Continuous Improvement Leader

    Reingold • Anoka, MN, US
    Full-time
    Lean Process Improvement Leader.We're looking for people who put their innovation to work to advance our success and their own. Join an organization that ensures a more secure world through connect...Show more
    Last updated: 1 day ago • Promoted
    Pizza Hut Manager in Training (MIT)

    Pizza Hut Manager in Training (MIT)

    Pizza Hut • Cambridge, MN, US
    Full-time
    Pizza Hut Manager in Training (MIT).ND AVE NE, Cambridge, MN ID#10ad0f0b-ee73-48e7-aa04-b0ca01233d5a.That's why people come to Pizza Hut. It's the calling of our Restaurant Managers in Training to m...Show more
    Last updated: 30+ days ago • Promoted
    Store Distribution Team Leader

    Store Distribution Team Leader

    Target • Minneapolis, MN, US
    Full-time
    Team Leader - Store Distribution.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.A role at Target Printing...Show more
    Last updated: 30+ days ago • Promoted
    Continuous Improvement Leader

    Continuous Improvement Leader

    FASTSIGNS • Anoka, MN, US
    Full-time
    We're looking for people who put their innovation to work to advance our success and their own.Join an organization that ensures a more secure world through connecting and protecting our customers...Show more
    Last updated: 1 day ago • Promoted
    Team Lead

    Team Lead

    Topgolf • Minneapolis, MN, US
    Full-time
    Provide leadership and guidance to team members to achieve performance targets.Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to e...Show more
    Last updated: 30+ days ago • Promoted
    Field Operations Team Lead

    Field Operations Team Lead

    Stryker • Minnetonka, MN, US
    Full-time
    Provide leadership and expertise for loaner kit / order fulfillment.Oversee the distribution of products / services for our representatives and customers to include : order entry; picking, shipping, tra...Show more
    Last updated: 14 days ago • Promoted
    Team Lead

    Team Lead

    Planet Fitness • Minneapolis, MN, US
    Full-time
    Responsible for assisting in the oversight of gym operations to ensure positive member experience.Essential Duties and Responsibilities. Assist in training and developing staff.Assist in member serv...Show more
    Last updated: 30+ days ago • Promoted
    Store Manager

    Store Manager

    Family Dollar • Cambridge, MN, USA
    Full-time
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
    Last updated: 21 days ago • Promoted
    Assistant General Manager

    Assistant General Manager

    Border Foods LLC • Cambridge, MN, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show more
    Last updated: 23 days ago • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Braham, Minnesota, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show more
    Last updated: 30+ days ago • Promoted
    Shopper Team Member

    Shopper Team Member

    Amazon • Cambridge, MN
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 23 days ago • Promoted
    Sales Team Leader

    Sales Team Leader

    Advantage Solutions • Minneapolis, MN, United States
    Full-time
    Primary Posting Location : City.Primary Posting Location : State / Province.Primary Posting Location : Postal Code.Primary Posting Location : Country. At our Company, we grow People, Brands, and Busin...Show more
    Last updated: 13 days ago • Promoted
    Shift Leader

    Shift Leader

    Coffee And Bagel Brands • Anoka, MN, US
    Full-time
    At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose.Our team brings this to life by focusing on what's really important around here TEAM, GU...Show more
    Last updated: 22 days ago • Promoted
    LEAD SALES ASSOCIATE-PT in CAMBRIDGE, MN S24069

    LEAD SALES ASSOCIATE-PT in CAMBRIDGE, MN S24069

    Dollar General • Cambridge, MN, US
    Full-time
    Dollar General Cashier / Stocker.Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees. Whether you are looking to launch a new career in...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Tractor Supply Company • Cambridge, MN, US
    Full-time +1
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show more
    Last updated: 20 days ago • Promoted
    Customer Engagement Team Leader

    Customer Engagement Team Leader

    Colgate-Palmolive • Minneapolis, MN, US
    Full-time
    Customer Engagement Team Leader.Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries an...Show more
    Last updated: 29 days ago • Promoted
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly Automotive • Cambridge, MN, US
    Full-time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation may include annual, quarterly performance, or premiums paid in specific ...Show more
    Last updated: 30+ days ago • Promoted