Customer Account Representative

Job Description

We are seeking a professional and detail-oriented Customer Account Representative to manage client accounts ensure satisfaction and maintain long-term partnerships. This role is ideal for someone with excellent communication skills strong organizational abilities and a proactive approach to solving problems.

Responsibilities

Serve as the main point of contact for assigned customer accounts

Build and maintain strong long-lasting customer relationships

Address customer inquiries and provide timely solutions

Monitor account performance and identify opportunities for growth

Coordinate with internal departments to meet customer expectations

Prepare reports on account status and customer feedback

Ensure customer needs are met with a high level of professionalism

Handle escalations and resolve client concerns effectively

Qualifications : Qualifications

High school diploma or equivalent (Bachelors degree preferred)

1 years of experience in customer service account management or a related field

Strong interpersonal and communication skills (verbal and written)

Ability to manage multiple tasks and prioritize effectively

Detail-oriented with strong problem-solving abilities

Proficient in Microsoft Office and CRM systems

Reliable adaptable and able to work independently and as part of a team

Additional Information :

Benefits

Competitive salary range of $55000 $65000 per year

Opportunities for career growth and professional development

Supportive and collaborative work environment

On-the-job training and skill-building opportunities

Health and wellness programs

Paid time off and holidays

Remote Work : Employment Type :

Full-time

Key Skills

Business Development,Sales Experience,B2B Sales,Time Management,Customer Service,Communication skills,Cold Calling,Math,Retail Sales,Account Management,Outside Sales,Relationship Management

Experience : years

Vacancy : 1