Alterations Customer Service RepresentativeDavid's Bridal • Columbia, SC, US
No longer accepting applications
Alterations Customer Service Representative
David's Bridal • Columbia, SC, US
30+ days ago
Job type
- Part-time
Job descriptionWelcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system Rewarding Environment and Competitive Pay Team Bonus Dayforce Wallet Get Paid Early! Generous Team Member Discount After First Pay Period Vision Care Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury 401K Program Discount for Identity Theft Protection Discounts for Home and Auto Insurance Discounts for Mobile Legal Benefits (MetLife Hyatt Legal Plans) Pet Insurance
Best Job Ever!
Minimal weekday hours required (join for weekends only!)
Generous Team Member discount
$400 bonus for every referral hired with NO LIMIT
- Additional terms and conditions apply.
Competitive hourly pay rates & team bonus
Get Paid Early!
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happenapply today!
Alterations Customer Service Representative (CSR)
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S / he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups. Essential Job Functions :
Physical Demands :
Education & Credentials :
Part Time Benefits Include
Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
Create a job alert for this search
Customer Service Representative • Columbia, SC, US
Related jobs
Customer Service Representative (CSR).Are you a natural problem-solver with a passion for helping others? Our team in Columbia, SC is looking for a proactive and personable.Customer Service Represe...Show more
Job Title : Customer Service Representative (Bilingual Spanish / English).Contract (Possible extension based on work performance).
Some Saturday hours may be required - five days on site.The Producer S...Show more
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we wo...Show more
We are seeking a highly skilled, phone-first Triage Technician who can confidently manage fast-paced inbound support calls.
In this role, you will lead customers—often non-technical users and senior...Show more
Bilingual (Spanish) Customer Service Representative.Location : Remote (Iowa, Nebraska or Wisconsin) Duration : Full time.
Job Description : Excellent written and oral Spanish communication skills, incl...Show more
This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.
We are looking for candidates who are within a commutable drivable dist...Show more
Are you looking for an opportunity to learn a.Do you want multiple opportunities to.Do you want to work in an open,.You’re the first face customers see and the most important memory, because you’ll...Show more
Title : Customer Service Advocate I.Duration : 3 Months (Contract to Perm).CONTRACT TO HIRE ONSITE ONLY POSITION.Training is 8 : 00-4 : 30 Monday- Friday.
The assigned shift will be 8 hours between 8am an...Show more
Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...Show more
Duration : 3+ months (Possible contract to hire).CONTRACT TO HIRE ONSITE POSITION ONLY.Knowledge of Excel, detailed oriented, and claims knowledge would be a plus.
We are flexible on the Customer Ser...Show more
As the Customer Service Rep, you will be the first point of contact for our client's providers, delivering exceptional support and addressing inquiries.
We are seeking Customer Service Representativ...Show more
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system.
Assesses customer need for additional products / services.Assesses customer ...Show more Job Title : Bilingual Spanish / English Customer Service Representative.Months on W2 contract (TEMP TO PERM).Job Hours : 40 hours - 7 : 30am-8 : 00pm central time.
Job Schedule : 5 days in office- Some Satur...Show more 
Category / Area of Expertise : Retail Operations.Address : USA-SC-Columbia-3912 Two Notch Road Store Code : Store 01391 Front End.
Food Lion has been providing an easy, fresh and affordable shopping expe...Show more
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show more Are you a people person? Be a First Citizens person.Join our branch team and make a difference.The Sales and Service Representative is responsible for processing transactions and other customer ser...Show more 
Customer Service Representative (CSR).Are you a natural problem-solver with a passion for helping others? Our team in Columbia, SC is looking for a proactive and personable.Customer Service Represe...Show more
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show more
Customer Service Representative
AppleOne Employment Services • Columbia, SC, US
Full-time
Last updated: 1 day ago • Promoted
Customer Service Representative (Bilingual Spanish / English)
Sunrise Systems • Columbia, South Carolina, United States
Temporary
Quick Apply
Last updated: 30+ days ago
Customer Service Remote Work
Morphius Corp • Columbia, SC, US
Remote
Full-time
Last updated: 28 days ago • Promoted
Customer Service Represetative
CrewBloom • SC, US
Remote
Full-time
Quick Apply
Last updated: 13 days ago
Bilingual (Spanish) Customer Service Representative
Syntricate Technologies • Columbia, SC, US
Full-time
Last updated: 29 days ago • Promoted
Customer Service Representative I (Hybrid)
First Citizens Bank • Columbia, SC, US
Full-time
Last updated: 16 days ago • Promoted
Customer Service Representative (Multi Branch Support)
Security Finance • Winnsboro, SC, US
Full-time
Last updated: 30+ days ago
Customer Service Advocate I
Spectraforce Technologies • Columbia, SC, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Third Party CS • Columbia, SC, US
Full-time
Last updated: 28 days ago • Promoted
Customer Service Representative
US Tech Solutions, Inc. • Columbia, SC, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Rep
USA Jobs • Columbia, SC, US
Full-time
Last updated: 8 hours ago • Promoted • New!
Customer Service Rep
Lincare Holdings • West Columbia, SC, US
Full-time
Last updated: 30+ days ago • Promoted
Bilingual Spanish / English Customer Service Representative
Sunrise Systems • Columbia, South Carolina, United States
Temporary
Quick Apply
Last updated: 30+ days ago
PT Customer Service Leader
Food Lion • Columbia, SC, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Family Dollar • Winnsboro, SC, USA
Full-time
Last updated: 29 days ago • Promoted
Sales & Service Representative (Teller)
First Citizens Bank • Blythewood, SC, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative (Columbia)
AppleOne Employment Services • Columbia, South Carolina Metropolitan Area, US
Part-time
Last updated: less than 1 hour ago • Promoted • New!
Remote Insurance Customer Service Representative (Unlicensed)
MCI • Columbia, SC, US
Remote
Full-time
Last updated: 28 days ago • Promoted