Radiology Scheduling Agent

Join Midstate Radiology Associates (MRA) as a Full Time, Radiology Scheduling Agent at our Access Center in Wallingford. This work is fully on-site.

Position Schedule : Mon - Fri, 8 : 30 AM - 5 : 00 PM.

Compensation : MRA offers competitive starting compensation based on qualifications and experience. Starting pay for this position is between $17.00 and $23.20 per hour.

Job Summary :

Radiology Scheduling Agents are responsible for scheduling patients for all modalities at all of MRAs service locations following established workflows and procedures. Radiology Scheduling Agents take inbound calls or make outbound calls to schedule radiology exams.

Key Accountabilities :

• Answer inbound calls from all offices and patients requesting to schedule radiology or MRI exams.
• Make outbound calls to patients and offices to schedule radiology and MRI exams.
• Proficiently schedule all modalities for all MRA service locations following established protocol, workflows, and scripting.
• Meet or exceed individual performance criteria.
• Strive to meet established departmental goals and achieve desired call center metrics.
• Maintain up-to-date training and reference materials and remain in a state of continuous learning and improvement.
• Model H3W behaviors.
• Performs other duties as assigned based on the changing needs of the organization.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Qualifications Guidelines :

Education & Experience :

Knowledge, Skills, & Abilities :

Physical Requirements :

Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply :

Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website : www.MidstateRadiology.com .

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Weekly schedule : Mon - Fri, 8 : 30 AM 5 : 00 PM

Weekly scheduled hours : 40

Compensation details : 17-23.2 Hourly Wage

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