Administrative Support Associate / FT 36 hours per week / days / EOW

Job Details

Job Location

BHI Bristol Hospital Main Campus - Bristol, CT

Position Type

Full Time

Education Level

High School

Job Shift

1st Shift (Days)

Description

At Bristol Health,we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Healthyour choice.

Performs a wide variety of duties to provide clerical and administrative support to assigned patient care area, including traffic flow, maintenance of patient records, and insuring proper supply levels for assigned areas. Obtains and routes admitting information. Keeps patient roster and related information up to date. Assists Charge Nurse in assigning patient's rooms. Arranges for and occasionally transports patients to units. Communicates extensively with patient, families and other members of the healthcare team. Processes transfers.

Essential job functions and responsibilities :

• Assists in the effective operation of the unit
• Performs various receptionist, recording, filing and other related clerical support duties requiring the use of medical terminology at an assigned patient care area, or as a floater.
• Assists in coordinating paperwork, traffic flow and unit activity. Picks up and delivers materials and equipment to other units and departments.
• Maintains adequate levels of unit supplies for assigned areas.
• Answers telephone and responder system; takes and relays messages.
• Ensures flow of communications (i.e. locates individuals).

Maintains accurate collection of data

Maintains patient records

Provides administrative support to Operations Manager / Physicians

Provides assistance and support regarding patient related care functions

Qualifications

Education / minimum requirements :

High school graduate.

Clerical experience in a healthcare environment preferred.

Strong working knowledge of excel

Strong knowledge of scheduling

Ideal candidate has a PCA, MA or C NA background with Medical Secretarial experience

State / Federal Mandated Licensure or Certification Requirements :

None.

Bristol Hospital Mandated Educational Requirements :

General orientation at time of hire. Fire / Safety / Infection Control annually. Other programs as mandated by Hospital.

Special Requirements :

Superior customer service, telephone and interpersonal skills. Working knowledge of medical terminology, as well as typing and data entry skills. PC literacy preferred.

Physical Requirements :

Occasional sitting with occasional extended bending, reaching, stooping, and walking / standing. Prolonged eye and hand use while operating computers. Occasional lifting, up to and in excess of fifty pounds. Ability to occasionally operate wheelchair and stretcher with patients. Occasionally assist in lifting / moving patients on and off stretchers, chairs, etc. Occasionally may have to assist in discharge of patients.

Cognitive Requirements :

Excellent clerical skills, good written and oral communication skills, literate in English. Good organizational skills with the ability to follow written and verbal directions with multiple steps.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.