Call Center Rep

About the job Call Center Rep

Call Center Rep needs 6 months of call center experience

Call Center Rep requires :

• Strong computer and phone skills. Ability to use web-based computer applications
• Excellent communication skills both written and verbal, and internal personal skills
• Able to manage telephone and chat customer interactions and convey confidence while resolving the customers issues.
• Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
• Able to understand and accurately communicate customers needs, while demonstrating critical thinking and problem-solving skills.
• Must be able to pass a background and drug test.
• Must be 18 years or older
• Must have a High School Diploma or GED
• Must be able to type 30 wpm

Preferred : SAP skills

Call Center Rep duties :