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Commercial General Liability, Litigation Claims Specialist

Commercial General Liability, Litigation Claims Specialist

Zurich Insurance CompanyRocky Hill, CT, US
10 days ago
Job type
  • Full-time
Job description

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

At Zurich North America, we are seeking a Litigated Claims Specialist to join our high-performing Commercial General Liability Construction team . If you're passionate about resolving complex issues, collaborating with sharp legal and business minds, and delivering outstanding service to clients, this role could be the next exciting step in your career.

The selected candidate should be able to report on a hybrid work schedule to one of these Zurich offices : Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Parsippany, NJ.

What You Will Do :

In this dynamic role, you'll manage and resolve high-exposure, multi-party commercial general liability claims within the construction space. Using your litigation expertise and strategic mindset, you will :

  • Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence.
  • Partner closely with internal and external counsel, underwriters, and risk professionals.
  • Provide clear, timely communication to customers and stakeholders throughout the claim process.
  • Ensure claims are handled in accordance with regulatory standards and company protocols.

You’ll be empowered to own your claims portfolio while contributing to Zurich’s commitment to industry leadership and customer trust.

Basic Qualifications :

  • Bachelor’s Degree and 3+ years of experience in Claims or Insurance
  • Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance
  • Completion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance
  • High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
  • Must obtain and maintain required adjuster license(s)
  • Knowledge of insurance regulations, markets, and products
  • Proficiency in Microsoft Office

    • Preferred Qualifications :

  • 5+ years of experience handling Commercial General Liability claims
  • 5+ years of experience handling Construction claims
  • Work experience working with a carrier
  • Effective verbal and written communication skills
  • Strong analytical, critical thinking, and problem-solving skills
  • Excellent time management, prioritization, and multi-tasking abilities
  • Experience in team collaboration and building cross-functional relationships
  • Proficiency in explaining complex financial and actuarial concepts
  • Ability to assess the scope and exposure of moderately complex claims
  • Expertise in the reserving process for indemnity and expenses
  • Capability to develop and execute negotiation strategies
  • Skill in identifying nuances in customer and business partner interactions
  • Proficiency in presenting claim resolution information to stakeholders

    • As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

    Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Location(s) : AM - Addison, AM - Atlanta, AM - Maitland, AM - Parsippany, AM - Rocky Hill, AM - Schaumburg

    Remote Working : Hybrid

    Schedule : Full Time

    Employment Sponsorship Offered :  No

    Linkedin Recruiter Tag : #LI-MD1 #LI-ASSOCIATE #LI-HYBRID

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