Application Specialist

About Milestone :

Milestone is an international company that specializes in innovative sample preparation solutions used in laboratories worldwide. With over 25 years of success, Milestone is built on a sustainable organic growth strategy that offers integrated solutions. These solutions enable our clients to achieve faster, safer, easier and more cost-effective processes for their operations. With over 50 patents and 25,000 systems globally, Milestone is a market leader committed to providing the scientific and industrial communities with the highest quality instrumentation.

About the Role :

The Applications Specialist drives Milestone's Mercury & Environmental product lines. This hands-on, client-facing role blends applications expertise with product strategy, field engagement, and cross-functional collaboration. You'll work closely with the Sales and Marketing teams to lead technical conversations with prospective clients and deliver product demonstrations that highlight Milestone's value. You'll also contribute technical insight to marketing campaigns, sales messaging, and market development efforts. While the focus is on pre-sales and market execution, you'll also assist with applications guidance and customer training for key accounts. Internally, you'll help train field teams and maintain technical resources that support product positioning and long-term client success.

Responsibilities :

Technical Applications & Customer Support

• Lead pre-sales technical support including application inquiries, virtual demos, and roadshows tailored to regulatory requirements and application needs.
• Assist with post-sales application support and training.
• Provide application and consumables guidance under the milesCARE program.

Product Marketing & Go-to-Market Execution

Internal Training & Cross-Functional Support

Requirements :

Benefits Milestone will offer you :