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Manager, Performance Transformation (Insurance Sector Focus, Including MGAs)
Manager, Performance Transformation (Insurance Sector Focus, Including MGAs)KPMG • Baltimore, MD, United States
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Manager, Performance Transformation (Insurance Sector Focus, Including MGAs)

Manager, Performance Transformation (Insurance Sector Focus, Including MGAs)

KPMG • Baltimore, MD, United States
20 hours ago
Job type
  • Full-time
Job description

KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Manager to join our KPMG Strategy practice.

Responsibilities :

  • Develop enterprise wide and initiative specific strategic plans
  • Design and implement cost take-out programs across core insurance functions, including claims, underwriting, policy administration, and MGA oversight
  • Conduct operational diagnostics and benchmarking (e.g., loss adjustment expense, underwriting productivity, commission structures)
  • Lead transformation initiatives such as target operating models, core system modernization, automation of claims and underwriting workflows, and shared services optimization
  • Evaluate MGA performance and cost structures, including delegated authority compliance, commission models, and technology enablement
  • Partner with client leadership to align cost initiatives with strategic goals such as growth, compliance, and customer experience
  • Develop proprietary benchmarks and frameworks for insurance operational excellence, including MGA-specific metrics
  • Contribute to business development and thought leadership on cost transformation in insurance

Qualifications :

  • Minimum of five years external consulting experience in a client-facing strategy discipline at a Big 4 firm, major strategy firm, or a boutique strategy firm, with a focus on private equity due diligence, operational due diligence, and performance improvement; additional relevant work experience, ideally within M&A Operations for a private equity or Fortune 100 firm is preferred
  • Bachelor's degree from an accredited college / university, preferably in Business Administration, Engineering, or other related field; Masters degree in Business Administration from an accredited college / university is preferred
  • Experience helping Financial Services firms conduct thorough analysis of potential acquisition targets, including assessing and executing operational due diligence and performance improvements; solid experience in project / program management, strategic cost management, operational improvement, customer profitability, discount optimization, organizational restructuring, change management and / or corporate turnarounds
  • Strong business acumen with deep analytical / problem solving skills and the ability to understand how business model decisions impact operating model design / execution across operations, technology, and organizational design
  • Ability and willingness to travel as necessary
  • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
  • KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local / state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .

    Follow this link to obtain salary ranges by city outside of CA :

    https : / / kpmg.com / us / en / how-we-work / pay-transparency.html / ?id=M136DAS_3_25

    California Salary Range : $131600 - $266300

    KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

    KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

    Los Angeles County applicants : Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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