Sr. Platform Engineer

Our team

Aha! engineering is a mid-sized, fully remote team that is highly productive. We are centered around North American time zones so we can collaborate during the workday.

We move quickly : We ship code multiple times a day. We believe in getting new features in front of customers and iteratively improving as we learn what works and what does not.

We collaborate : We each bring unique experiences and skills to the table. Working together to share that knowledge benefits the entire team and helps us produce the best results for our customers.

We value product over process : We want the team to have the time and focus to solve complex challenges. We aim to minimize the overhead introduced by heavyweight processes and excessive meetings.

We enjoy : We like what we do. And we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer.

Our technology

Our web application is a single-instance, multi-tenant Ruby on Rails monolith supported by Postgres (database), Redis (background jobs), memcached (Rails caching), and Kafka. We also run a Node.js webserver to support collaborative editing and real-time updates. Our application is hosted on Amazon Web Services and architected with ECS for reproducibility and scalability.

We embrace new technologies that help us deliver a lovable product, but we also remain cognizant of the maintenance overhead that a new library or platform brings. We solve the problems in front of us rather than prematurely optimizing to address issues that may never materialize. That said, some of the largest companies in the world store a large amount of their precious strategic data in Aha!, so we do plenty of optimizing too.

We do most of our planning and collaboration in Aha! Roadmaps and built Aha! Develop so that software engineers and their teams could take advantage of those same rich features. We use Slack and Zoom for video calls. (Email? Rarely.)

Your experience

We believe that being a kind person who elevates the rest of the team is just as valuable as writing great code. You have strong problem-solving skills and experience working on important functionality for a cloud-based product. You are humble, eager to learn, and always willing to help others learn as well. You want to work with people who enjoy picking up a problem and solving it, regardless of the technologies and techniques involved. You have worked at meaningful scale before and want to do so again. You also have the below experience and skills :

4+ years working in Ruby on Rails as well as a Rails codebase

Managing AWS infrastructure using terraform

Using containerization and build systems

Producing fast, efficient, and reliable services

Writing high-performance systems based on Kafka

Your work at Aha!

As Sr. Platform Engineer, you will support the rest of the engineering team by developing abstractions, frameworks, and tools which help other Aha! engineers build the product. This includes :

Building developer tooling such as CI pipelines, local and staging environments, and helpful CLI tools. You will also assist the SRE team in building out monitoring and observability pipelines

Building infrastructure services to be used by Aha! product developers. This will usually include writing a reference architecture in our main Rails app

Working with the SRE team to write and maintain well-written production runbook and operations documentation

Consulting with application developers on performance optimization or scaling challenges

If the Sr. Platform Engineer role sounds appealing, we would love to hear from you. (A real human reviews every application.)