Service Account SpecialistKelly Generator & Equipment • Owings, MD, United States

Service Account Specialist

Kelly Generator & Equipment • Owings, MD, United States

4 hours ago

Job type

Full-time

Job description

The Service Account Specialist will assist the service department in dispatching, customer service, and completion of generator warranty & new unit start-ups.

Responsibilities :

Schedule all national account start-ups assigned to KGE by Generac
Provide support to our contractors, customers, and factory representatives
Utilize in-house software to submit appropriate documentation for payment by Generac
Utilize Generac website to pull credit memos and invoice jobs
Assist with dispatching technicians to assigned projects
Support the service team as needed
Rotate in after hours on-call rotation
Performs other related duties as assigned

Requirements :

Strong verbal and written communication skills

Strong organizational skills and attention to detail

Ability to develop relationships with co-workers & vendors

Experience in Microsoft Office (Excel, Word, Outlook)

Excellent customer service skills

Excellent time management skills

Education / Experience :

High school diploma.

1 year experience in customer service, administrative or related field

Physical Requirements :

On-site position

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 15 pounds at a time.

PM22

PIb6e23ffc2c10-30134-37922731

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Account Specialist • Owings, MD, United States

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