Patient Access Representative

National Jewish Health is seeking a Patient Services Representative to be the first point of contact for patients on-site. This role focuses on providing outstanding customer service, ensuring a seamless patient registration process, and maintaining accuracy in all patient accounts. No prior medical experience is required, making this an excellent opportunity for individuals with strong communication and service skills to begin or grow a career in health care.

Key Responsibilities

• Greet patients and caregivers, provide directions, answer questions, and ensure a welcoming experience.
• Complete patient registration accurately, verify insurance coverage, and ensure authorizations and referrals are in place.
• Collect payments, reconcile cash, and maintain accurate records in PatientTrak and other systems.
• Scan and transfer documentation to appropriate systems while keeping information current and accurate.

National Jewish Health, the leading respiratory hospital in the nation, has been at the forefront of patient care and groundbreaking medical discovery since 1899. For 125 years, the institution has been dedicated to providing exceptional care, conducting pioneering research, and educating future health care professionals.

Position Summary

The Admission Services Representative is the first on-site point of contact for patients at National Jewish Health. This position is responsible for registering patients, providing outstanding customer service, updating PatientTrak and maintaining regulatory compliance.

Essential Duties

Other Duties

Competencies

Supervisory or Managerial Responsibility

None

Travel

None

Core Values

Minimum Qualifications

Salary Range : $20.00 - $23.00. Candidates who are bilingual speaking Spanish will receive an additional $1.00 / hour language differential.

Benefits

At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

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