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Software Engineer 2 - ServiceNow
Software Engineer 2 - ServiceNowHill Country Project Management LLC • Austin, TX, US
Software Engineer 2 - ServiceNow

Software Engineer 2 - ServiceNow

Hill Country Project Management LLC • Austin, TX, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Texas Residents Only | 2026C0008 | Closes 11 / 07

Loc : Hybrid - on site and telework from within Texas

I. DESCRIPTION OF SERVICES

Texas Department of Family and Protective Services requires the services of 3 Software Engineer 2 , hereafter referred to as Candidate(s), who meets the general qualifications of Software Engineer 2, Applications / Software Development and the specifications outlined in this document for the Texas Department of Family and Protective Services .

The ServiceNow developer will work on end-to-end ServiceNow implementation at DFPS.

This role is also responsible for the following :

  • Deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables.
  • ServiceNow Implementation certification
  • Experience with Service Now implementations span ITIL, ITSM and security / regulatory disciplines
  • Leverage knowledge and experience to deliver end-to-end automated solutions which include :

User Provisioning process that integrates with internal and external systems

  • Technical implementation of IT Infrastructure Library (ITIL) processes
  • Workflow customization
  • Ticketing
  • Process automation
  • Report development
  • Dashboard creation
  • System configurations
  • Experience building and coding Configuration Management Databases (CMDB)
  • Development experience in 5 or more end-to-end ServiceNow implementation projects
  • Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services, ServiceNow Discovery, Service Mapping, and Discovery using Service Graph Connectors
  • Experience in designing and developing integration with application in place that are custom built and COTS and SaaS products
  • Participate in process flow analysis and process redesign sessions
  • Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas
  • Knowledge of scripting language, including JavaScript
  • Experience working with remote teams
  • Share best practices and be consultative throughout the technical design and implementation of the project
  • II. CANDIDATE SKILLS AND QUALIFICATIONS

    Minimum Requirements :

    Candidates that do not meet or exceed the minimum stated requirements (skills / experience) will be displayed to customers but may not be chosen for this opportunity.YearsRequired / PreferredExperience4RequiredHands -on ServiceNow development, customization, administration experience in ITSM, ITOM, S AM, ITBM and / or equivalent4RequiredExcellent communication skills verbally and in writing used when working ServiceNow implementation activities4RequiredExcellent communication skills verbally and in writing used when working ServiceNow implementation activities3RequiredExperienced in most of ServiceNow ITBM, DevOps, SecOps, ITOM, ITAM, IRM, ITSM, and Change Management Practices3

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