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Network Technician
Network TechnicianNetsync Network Solutions • Houston, Texas, United States
No longer accepting applications
Network Technician

Network Technician

Netsync Network Solutions • Houston, Texas, United States
30+ days ago
Job type
  • Full-time
Job description

Netsync Network Solutions is a leading provider of network and IT solutions, dedicated to helping businesses achieve their technology goals through innovative and efficient solutions. Our team of experts is committed to delivering top-tier services and support, ensuring our clients' networks are robust, secure, and optimized for peak performance.

Detailed Description:

We are seeking a skilled and motivated Network Technician to join our team in Houston, Texas. This is an onsite position within our Network Operations Center (NOC) environment. The ideal candidate will have a strong background in network technologies.

Roles and Responsibilities:

  • Maintain strong working relationships with customers and internal team members.
  • Perform on-site hardware failure support for Netsync Network Support service contracts.
  • Install, configure, and support network appliances.
  • Support customer, vendor, and cross-department relationships related to network support activities.
  • Manage, update, and document support cases in customer, Netsync, and OEM systems.
  • Collaborate with the team to maintain appropriate availability for 24x7 network support coverage.

Additional Duties:

  • Contribute to continuous improvement efforts to streamline and automate processes.
  • Assist Netsync's Network Operations Center (NOC) with network support cases as needed.
  • Pursue ongoing technical education and skill development in the networking field.
  • Support end user compute repairs when required.
  • Maintain a clean and organized work area.
  • Attend and contribute to weekly team meetings.
  • Perform other duties as assigned by management.

Skills and Experience:

  • Minimum of one year of IT experience.
  • Foundational understanding of networking and security concepts, including routing, switching, and TCP/IP protocols.
  • Ability to routinely lift a minimum of 40 pounds.
  • Strong attention to detail and troubleshooting skills.
  • Strong written and verbal communication skills.
  • Strong organizational skills.
  • Strong customer service orientation.
  • Curiosity and a demonstrated commitment to continuous learning.
  • Proficiency with Microsoft Office applications.

Minimum Qualifications/Technical and Education Requirements:

  • High School Diploma or equivalent.
  • CCNA certification or equivalent vendor certification (Network+, JNCIA, ACSA).
  • Valid Driver's License and clean driving record.
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Network Technician • Houston, Texas, United States

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