Job Description
Job Description
Club Role - Customer Service Representative (CSR)
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
Duties & Responsibilities
- Greet and check in all members, guests, and prospective members
- Answer phone calls in a polite and professional manner
- Inform prospective members about our membership options and current promotions
- Facilitate necessary updates to members’ accounts
- Ensure all retail items are fully stocked
- Operate the POS system and accept payments
- Assist in maintaining the neatness and cleanliness of the club
- Other duties as assigned
Compensation
Part time employee11.00 per hourComplimentary gym membershipQualifications
High school diploma or equivalentCustomer service - 1 year (preferred)CPR / AED certification (preferred)Basic computer proficiencyProfessional attitudeUpbeat and positive personalityEfficient and effective communication skillsAbility to multi-task and excel in a busy environmentJob Requirements
Pass drug screeningBackground checkUse of finger scan technology for recording time workedNot eligible to work remotely