Talent.com
Documentation Engineer
Documentation EngineerFusionAuth • Denver, CO, US
Documentation Engineer

Documentation Engineer

FusionAuth • Denver, CO, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title :

  • Documentation Engineer Location : Denver, CO or U.S. (Remote) About FusionAuth FusionAuth is a fast-growing startup and leading provider of customer identity and access management (CIAM) software headquartered in Denver, Colorado.
  • Our mission is to make authentication and authorization simple and secure for every developer.  Our product helps businesses securely manage customer identities and access, ensuring a seamless and safe user experience for some of the largest brands in the world.
  • We are committed to delivering exceptional value and satisfaction to our clients through top-notch service and support.  With a great team and strong investors, we are expanding our team to help accelerate our growth and take FusionAuth to the next level.
  • Job Summary We are recruiting a Documentation Engineer to organize, improve, and own our technical documentation.
  • The ideal candidate will be a self-starter, fast worker, and excited about growing a company from the ground up.
  • The role will report to our Sr.
  • Director of Developer Relations.
  • We are open to full time U.S. based candidates to work as a dedicated full-time employee.  Most of our staff reside in the Mountain or Pacific time zone but we are open to any U.S. location.
  • The Documentation Engineer will own our technical documentation efforts including establishing documentation strategy, evaluating documentation satisfaction, determining documentation update cadence, hands-on writing of technical documentation, and improving the overall docs developer experience.

This growing company needs a full-time, roll-up-your-sleeves pro with a diverse background scaling an organization through multiple stages (i.e. seven-figure, eight-figure, and nine-figure revenue).  We are growing rapidly and you will have a direct hand in creating and improving technical documentation processes.   Experience We are looking for someone that has done this before for this critical newly created role.   Top 3 things you have done successfully :

  • written deeply technical docs and owned documentation strategy and developer experience for developer tooling products been a product expert for a technical product worked as a developer with experience writing and reviewing code Other things in your toolbox : been in hyper growth recurring revenue tech startup companies; able to roll up your sleeves and get things done in early days while also seeing the bigger picture; and a vision of what the organization needs 18-24 months out and can execute the plan to get there Responsibilities Understand our product Within 2-3 months, understand FusionAuth’s capabilities.
  • Within the first year, be a product expert.
  • Learn the product by writing, building, running, or extending example apps that integrate with the product to verify functionality within the first six months.
  • Complete the basic product training course within the first month and the advanced training course within six months.
  • Own technical documentation Write documentation, such as guides or tutorials, for our users of all levels, from beginner to expert.
  • You will write 1-3 technical pieces of documentation a month.
  • Determine areas where we need to add missing docs or improve documentation quality.
  • Within the first 3 months, you’ll determine a list of at least 5 such areas and a strategy to work on them.
  • Within 2 weeks you’ll be reviewing documentation PRs from other team members and giving them feedback on how to improve the docs and whether they make sense from a developer perspective.
  • Determine refresh cadence of existing documentation.
  • We have an existing set of documentation that needs to be reviewed and revised.
  • Within the first 6 months, you’ll have a plan for determining which documentation needs to be reviewed; after that you’ll work down that backlog.
  • Work with the DevRel, Engineering, Support, and Solution Engineering teams and community contributions to fix documentation inaccuracies.
  • This will include reviewing Zendesk tickets and Slack conversations.  Review documentation pull requests provided by other teams for accuracy and readability.
  • Improve the documentation experience of the end user Improve the discoverability of our documentation for new users.
  • Within the first 9 months you’ll evaluate our current navigation structure in a data driven fashion and propose a strategy and roadmap to revise the Information Architecture of the docs.
  • Within the first year, improve on-site document search and implement an MCP server and additional AI tooling to help users find the answers they need.
  • Ensure a consistent documentation experience by following and improving our documentation writing styleguide, including writing rules for AI and automated tools.
  • Maintain Astro doc build system Maintain our Astro docs system, creating new components or making bug fixes to existing components as needed to meet documentation goals as outlined above.
  • Update and maintain automated docs solutions such as scripts that verify JSON formatting or API correctness.
  • Evaluate the current platform’s effectiveness and scalability and propose a strategy and roadmap for improvement or migration of the docs toolchain.
  • Qualifications Demonstrable experience in owning technical documentation for a developer tool 8+ years of software development or related technical experience and 3+ years of documentation related experience Excellent written and verbal communication skills; excel at working cross-functionally and collaboratively across several departments Exceptional project management and planning skills A strong sense of urgency and ownership over projects and deliverables Proficiency in markdown and git Experience with authentication (OIDC, OAuth, SAML) and / or React (we use Astro) strongly preferred Compensation $140-160k expected base salary range
  • Pursuant to various state laws, we must display the pay range for this job.
  • Since we are willing to hire within a broad spectrum of qualifications, this range is broad.
  • The expected base salary may be adjusted based on individual qualifications, role, level and location.
  • Benefits For full-time team members, we offer :

  • Health insurance including medical, dental, and vision coverage Fully employer-paid basic life insurance and short-term and long-term disability coverage , providing essential financial protection at no cost to you Fully employer-paid High Deductible Health Plan (HDHP) option, paired with a Health Savings Account (HSA) including employer contributions to save pre-tax dollars for medical expenses Voluntary life insurance options to provide additional financial protection for your and your loved ones Healthcare and Dependent Care Flexible Spending Accounts (FSAs) for pre-tax savings on eligible medical and dependent care expenses 401(k) plan with company match Generous paid time off (PTO) plus paid company holidays Employee Assistance Program (EAP) offering confidential counseling and support services Professional growth and development opportunities Eligibility for performance-based bonuses or variable compensation tied to individual, team, or company results Important Details Application Submission : We value authentic, thoughtful responses.
  • Copy / pasted or AI-generated answers to application questions that don’t reflect your own experience may disqualify your application.
  • Onsite Interview :

  • Please be aware that participating in an onsite, in-person interview is a required step in the FusionAuth hiring process prior to employment.
  • We encourage candidates to plan accordingly.
  • FusionAuth is committed to supporting candidates in this process and will reimburse reasonable travel and lodging expenses associated with the interview.
  • Work Authorization :

  • Applicants must be authorized to work for any employer in the U.S .
  • We are unable to sponsor or assume sponsorship of an employment Visa at this time.
  • If you are passionate about technology that solves real-world customer problems, and want to join a company that is moving the industry forward, FusionAuth is a perfect fit for you!
  • Equal Employment Opportunity FusionAuth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
  • E-Verify | Right to Work Recruiters FusionAuth does not accept unsolicited resumes from recruiters or employment agencies.
  • In the absence of a signed agreement, we reserve the right to pursue and hire candidates without any financial obligation to the recruiter or agency.
  • Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of FusionAuth.
  • Powered by JazzHR
  • Create a job alert for this search

    Documentation Engineer • Denver, CO, US

    Related jobs
    Staff Java Software Engineer

    Staff Java Software Engineer

    DSC Resources • Louisville, CO, US
    Full-time
    Local Denver, CO, candidates only! Need to be on-site in Louisville, CO 1 day / week, and we cannot work with 3rd parties or provide visa sponsorship at this time • •. Hybrid - 1x per week in Louisvill...Show more
    Last updated: 2 days ago • Promoted
    Remote Software Quality Engineer

    Remote Software Quality Engineer

    VirtualVocations • Arvada, Colorado, United States
    Remote
    Full-time
    A company is looking for a Remote Software Quality Engineer on a contract basis.Key Responsibilities Implement test automation for systems and assist scrum teams in testing and validating code T...Show more
    Last updated: 1 day ago • Promoted
    Senior Software Engineer

    Senior Software Engineer

    VirtualVocations • Littleton, Colorado, United States
    Full-time
    A company is looking for a Senior Engineer - Technical Leadership or Architect Track.Key Responsibilities Design, build, and maintain scalable backend systems and APIs using Python (Django) Lead...Show more
    Last updated: 30+ days ago • Promoted
    Software Engineer III

    Software Engineer III

    VirtualVocations • Aurora, Colorado, United States
    Full-time
    A company is looking for a Software Engineer III to support its technology platform.Key Responsibilities Develop software solutions that meet customer requirements while ensuring performance and ...Show more
    Last updated: 30+ days ago • Promoted
    Advanced Software Engineer

    Advanced Software Engineer

    Relativity • Denver, CO, United States
    Full-time
    The Advanced Software Engineer designs, builds, and operates cloud-native web applications that power our business.This role blends strong technical skills with a collaborative mindset to deliver s...Show more
    Last updated: 30+ days ago • Promoted
    Lead Software Engineer

    Lead Software Engineer

    Relativity • Denver, CO, United States
    Full-time
    We are seeking a Lead Software Engineer to join the Retrieval Ingestion Team at Relativity.This role is ideal for an experienced engineer who thrives on designing and operating high throughput inge...Show more
    Last updated: 30+ days ago • Promoted
    Software Verification Engineer

    Software Verification Engineer

    VirtualVocations • Denver, Colorado, United States
    Full-time
    A company is looking for a Software Verification Engineer to ensure the integrity and reliability of customer software through verification processes. Key Responsibilities Conduct verification of ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Software Engineer

    Senior Software Engineer

    DHI Group • Denver, CO, United States
    Full-time
    We connect candidates with career advice, resources and ultimately a dream job.AtDHI, creating a workplace that celebrates diversity and promotes inclusivity is embedded in theculture and values of...Show more
    Last updated: 30+ days ago • Promoted
    Senior Software Engineer

    Senior Software Engineer

    Visa • Highlands Ranch, CO, United States
    Full-time
    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...Show more
    Last updated: 30+ days ago • Promoted
    Remote Corporate Development Analyst – AI Trainer ($50-$60 / hour)

    Remote Corporate Development Analyst – AI Trainer ($50-$60 / hour)

    Data Annotation • Castle Rock, Colorado
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 10 days ago • Promoted
    Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)

    Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)

    Data Annotation • Castle Rock, Colorado
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 10 days ago • Promoted
    Remote Financial Analyst - AI Trainer ($50-$60 / hour)

    Remote Financial Analyst - AI Trainer ($50-$60 / hour)

    Data Annotation • Castle Rock, Colorado
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 10 days ago • Promoted
    Senior Golang Engineer

    Senior Golang Engineer

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for a Senior Golang Engineer.Key Responsibilities Design and implement scalable microservices in Go for credit risk and fraud detection systems Participate in team scrum cer...Show more
    Last updated: 30+ days ago • Promoted
    Remote Senior Financial Analyst ($50-$60 / hour)

    Remote Senior Financial Analyst ($50-$60 / hour)

    Data Annotation • Castle Rock, Colorado
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 10 days ago • Promoted
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data Annotation • Castle Rock, Colorado
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 10 days ago • Promoted
    Senior Java Software Engineer

    Senior Java Software Engineer

    DSC Resources • Louisville, CO, US
    Permanent
    Local Denver, CO, candidates only! Need to be on-site in Louisville, CO 1 day / week, and we cannot work with 3rd parties or provide visa sponsorship at this time • •. Hybrid - 1x per week in Louisvill...Show more
    Last updated: 23 days ago • Promoted
    Software Development Engineer 3 - Louisville, CO

    Software Development Engineer 3 - Louisville, CO

    Hologic • Louisville, CO, United States, CO, US
    Full-time
    We are seeking a full-time Senior Software Engineer to join our innovative team! We are looking for a passionate and experienced candidate who will design, develop, and maintain high-quality softwa...Show more
    Last updated: 20 hours ago • Promoted • New!
    Mid-Level Software Engineer

    Mid-Level Software Engineer

    VirtualVocations • Aurora, Colorado, United States
    Full-time
    A company is looking for a Mid-Level Software Development Engineer 2 to develop and maintain cloud-native solutions in an engineering team. Key Responsibilities Develop and implement scalable and ...Show more
    Last updated: 30+ days ago • Promoted