Seasonal Collections Assistant

Reporting to the Collections Manager, the Seasonal Collections Assistant is responsible for the collection of past-due invoices for Tovar Snow Professionals, part of the Outworx Group family of companis.

Seasonal Collections Assistant Position Responsibilities :

• Maintain a list of customers that you will be assigned to your workload
• Confirm Customer Contact Information including contact name, number, address, and payment terms are consistent in various systems
• Contact customers when invoices become past-due and enter updated notes on account
• Alternate communication between email and phone call
• Update master spreadsheet with status of overdue invoices and next steps to resolution
• Reach out to internal teams for assistance, when necessary
• Meet with Collections Manager and provide updates of high-risk customers and strategies for collections
• Attend regular meetings with Operations Team to discuss challenging customers
• Assist Cash App with questions on the application of payments, when requested
• Assist customer with questions re : VersaPay system
• Other duties needed to help drive our vision, fulfill our mission and abide by our organizational values

Position Qualifications :

• High School Diploma / Associate Degree preferred
• Customer Service skills needed
• Previous B2B collection experience preferred
• Strong organizational, detail, and communication skills
• Working knowledge of Microsoft Office : Outlook, Word, Excel
• Customer-focused individual, team player with can-do attitude

Hours :

• Remote Position
• Hourly Position
• Part-Time Hours - between 25-40 hours per week, depending on workload

Outworx Group and its family of companies is an EEO / AA Employer. All qualified individuals, including minorities, females, veterans, and individuals with disabilities, are encouraged to apply.

This organization participates in E-Verify. For more information on E-Verify, please contact DHS at 888-897-7781 or www.dhs.go / E-Verify