E‑Commerce Site Operations Manager
HydroJug
About HydroJug
HydroJug makes hydration an experience—with chic, reusable bottles crafted for active, eco-conscious lifestyles. As a quickly expanding DTC brand, we marry conversion-focused analytics with engaging UX, sustainable design, and a collaborative team. If mission-led growth and customer-first innovation energize you, HydroJug is where your impact shows daily.
What You’ll Do
Take full ownership of TheHydroJug.com, Wholesale.thehydrojug.com, ACTAwear.com, and all future sites : steer UX, AOV, conversion rates, subscriptions, and retention.Audit user funnels via GA4, Shopify analytics, session recordings; pinpoint friction and growth opportunities.Lead A / B tests across site pages, product bundles, checkout flow, promo mechanics and subscription funnels.Manage site roadmap and partner with Dev, Creative, Marketing, and Customer Success on new features.Build performance-driven landing pages optimized by cohort, campaign, or channel.Implement and refine tracking systems—dashboards, data pipelines—for clear metric visibility.Test upsell strategies : discount offers, referral paths, product bundles.Manage all website launches, from creation to execution to post-mortems.Coordinate with affiliate, CRO, and personalization platforms to link campaigns to revenue.What We’re Looking For
5+ years in ecommerce, CRO, UX, site operations, or optimization roles in a DTC setting.Strong Shopify skillset—theme customization, checkout / app integrations, subscriptions.Demonstrated ability to boost brand performance through data-led UX & experimentation.Quantitative mindset—fluent in KPI analysis, segmentation, and A / B testing frameworks.Strong communicator capable of aligning stakeholders and telling the “so what” behind data.Highly collaborative, agile, and proactive—deliver excellence in a fast-paced environment.Bonus : Experience with CRO tools and other tools like CrazyEgg, Elevar, Impact, Redpoints, and others.Why You’ll Love Working With Us
Impact at scale : Influence site evolution and customer experience day one.Holistic benefits : Medical, dental, vision, PTO, holidays, and professional development.Product perks : Generous discounts on all HydroJug gear.Join a mission-driven, diverse team —HydroJug is proudly an Equal Opportunity Employer.How to Apply
Send us your resume and a short note to krystal@thehydrojug.com explaining why you’re a good fit for the job.