AI Transformation Project Manager

Transformation Project Manager, Global PMO (AI Transformation)

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include paid training, competitive wages, full benefits (medical, dental, vision, 401k and more), paid time off, and employee wellness and engagement programs.

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

The Project Manager, Global PMO (AI Transformation) will play a critical role in coordinating and driving execution across a portfolio of AI transformation initiatives. This role sits within the Global PMO and supports the planning, governance, and delivery of programs and projects that accelerate the company's enterprise AI strategy. The ideal candidate combines strong project management discipline with the ability to operate effectively across regions, time zones, and stakeholder levels from delivery teams to executive leadership. This is a highly visible, globally oriented role requiring exceptional organization, communication, and follow-through. This position is 100% work at home. While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship.

Your Responsibilities

• Manage the end-to-end delivery of AI transformation projects from planning through execution and closure.
• Maintain detailed project plans, RAID logs, and executive reporting, ensuring risks, dependencies, and milestones are tracked and managed.
• Drive global coordination across regions and time zones, ensuring alignment and progress continuity across distributed teams.
• Support the Global PMO governance model, reinforcing consistent standards and reporting practices across initiatives.
• Prepare executive-level materials and updates summarizing progress, risks, and key decisions for leadership reviews and steering committees.
• Coordinate cross-functionally with business, technical, and partner teams to align on objectives, timelines, and interdependencies.
• Anticipate delivery challenges, escalating issues proactively and enabling timely decision-making.
• Contribute to the continuous improvement of PMO tools, templates, and delivery frameworks.

What Success Looks Like

Qualifications

Soft Skills

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer.