MECM Analyst

The MECM (Microsoft Endpoint Configuration Manager) Analyst provides day-to-day operational support for our DHS customer in a large enterprise environment of over 40,000 endpoints. This role focuses on the administration, maintenance, and troubleshooting of MECM and related endpoint management tools, including Adaptiva, Axonius, and Tanium.

The MECM Analyst is responsible for patching, deployments, compliance reporting, and client health monitoring. They also provide technical support through ServiceNow ticketing, prepare accurate compliance and performance reports, and contribute to continuous improvement efforts by identifying trends and recommending corrective actions. The analyst works under the Technical Team Lead and collaborates with system administrators, security teams, and other stakeholders to maintain endpoint security and operational effectiveness.

Responsibilities :

Operations & Support :

• Administer and support MECM (formerly SCCM) for patching, application deployments, software updates, and compliance.
• Troubleshoot MECM client and server-side issues across a 40,000+ endpoint environment.
• Perform system monitoring, configuration, installation, and maintenance of MECM and associated tools.
• Support integration with Adaptiva, Axonius, and Tanium where applicable.

Monitoring & Reporting :

Ticket & Documentation :

Collaboration & Communication :

Required Skills / Experience :

Preferred Skills / Experience :

Physical and / or Mental Qualifications :

EOE, including Disability / Vets.

Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.