Senior Product Manager

At Trunk Tools, we're the leading AI company revolutionizing construction-the second-largest industry on earth. With deep traction among Fortune 500 general contractors, we have raised $30M from top investors including Redpoint and Innovation Endeavors.

Our mission is to build the future of construction through intelligent automation. Construction is a $13+ trillion industry still operating primarily in analog-and we're changing that by embedding AI directly into the jobsite.

Founded by builders and technologists (Stanford, MIT), our experienced team has delivered software used by 140,000+ field professionals, impacting millions of users and contributing to $10B+ in built projects. We're deeply rooted in construction, with many of our team coming from the field.

After years of developing the "brain" of construction, we are now deploying AI agents and workflows to automate critical tasks-beginning with intelligent document processing, Q&A capabilities and rapidly expanding across operational processes. We currently have 50+ employees, including 20 engineers, and have doubled our size in the last 12 months. We're continuing to grow rapidly as we launch and scale multiple AI agents this year.

The Senior Product Manager will assume responsibility for the development of the Trunk Tools' AI platform for construction, leveraging deep experience in building B2B software businesses. The PM will work closely with Engineering, Product Design, Subject Matter Experts / Advisors, Sales, Marketing, Ops, Implementations, and Customer Support in the design, development, iteration, and launch of Trunk Tools' products, which improve productivity for the deskless workforce across their organization. The Senior Product Manager will oversee the entirety of the AI products, including identifying business opportunities, conducting discovery, advocating for priorities that balance business and customer objectives, tracking progress against success metrics, managing delivery risks, and keeping stakeholders informed. As the Senior PM, you are responsible for our product's commercial success and will drive its growth, value, and adoption.

Product Managers at Trunk Tools are customer-centric, master influencers, and technologically fluent. They know how to get the right people and resources in the room to deliver. In addition to impacting customers through skillful interpersonal communication, we are looking for a strategic thinker who is interested in improving processes and pursuing initiatives to help our team continually grow and provide the best products to customers. This position reports directly to the VP of Product.

What you'll be doing :

• Serve as the voice of the customer by conducting regular, structured discovery sessions with customers and prospects, organizing the information to inform your strategic recommendations around prioritization.
• Manage internal and external expectations around priorities and delivery timelines, using roadmaps to visually stimulate conversation about what we should build and why to deliver which outcomes (Engineering is responsible for delivery plans, but you will communicate what they are and if / how / why they have changed).
• Constantly advocate for the good of the business in every interaction and decision, tempering emotions, pressure, and even personal preference to be as objective as possible.
• Collaborate with Implementations, Sales, Marketing, and Ops to ensure a smooth and successful customer experience with any new launch or product iteration.
• Contribute to our scale efforts by establishing and improving our SDLC processes and contributing to best practices.
• Own the processes and tooling to ensure critical data is being captured around customer usage, activity, and adoption.
• Provide consistent feedback to Sales, Marketing, and Implementations to constantly optimize customer expectation management, communication, onboarding, training, and stabilization.
• Enhance the company's outreach by coordinating / participating in activities such as webinars, conferences, and other opportunities.
• Work with the VP of Product to continue to level up SDLC at Trunk Tools to optimize for data-driven decision making, achieving desired business outcomes, and amplifying the voice of the customer to internal stakeholders.

Qualifications

What we offer

A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters

Competitive salary and stock option equity packages

3 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance!

Learning & Growth stipend

Flexible long-term work options (remote and hybrid)

Free lunch provided in the office in NYC - you'll never go hungry with us!

Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation

IRL / In-Person retreats throughout the year

Please note : All official communication from Trunk Tools will come from an email address ending in @ trunk.tools . If you receive outreach from any other domain, please disregard it or report it to us.

We realize applying for jobs can feel daunting at times. We don't expect you to check all the qualification boxes and encourage you to apply if you have experience in some of the areas.

At Trunk Tools, we're working hard to build a more productive and safer environment within the construction industry, and we strive to live by these same values here at Trunk Tools HQ. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class.