Salary : $15.00 Hourly
Location : Andover, MA
Job Type : Part Time No Benefits
Job Number : T26033
Department : DPW - Highway
Opening Date : 11 / 26 / 2025
Closing Date : 12 / 21 / 2025 11 : 59 PM Eastern
Minimum Hours per Week : 30
Description
The Town of Andover seeks a highly motivated Greater Lawrence Technical School (GLTS) student to serve as a Co-Op Intern within the Department of Public Works. This temporary, part-time internship is designed to support general office operations and provide hands-on experience in municipal administration, customer service, and data systems. This position is ideal for a student interested in public service, office management, or municipal operations.
Responsibilities
- Provide front-line customer service to residents and contractors via phone, email, and in-person inquiries.
- Assist with receiving and logging service requests and complaints using the Town's tracking system.
- Perform basic clerical duties including scanning, filing, copying, and document preparation.
- Enter and update data in databases, spreadsheets, and permit management software.
- Assist with processing work orders, purchase orders, and time sheets as directed.
- Support seasonal projects such as mailings, permit renewals, inventory, and data audits.
- Provide general administrative support to DPW staff, including the Office Manager, Division Supervisors, and Engineering team.
- Focused on GIS systems, capturing, managing, and analyzing data.
- Maintain a professional and helpful presence in a fast-paced municipal office.
Qualifications
Currently enrolled at Greater Lawrence Technical School and approved for co-op placement.Interest in public administration, business, construction / trades, or technical services.Strong organizational skills and attention to detail.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Ability to follow instructions, manage time effectively, and communicate clearly.Comfortable learning new systems and engaging with the public in a courteous and respectful manner.Supplemental Information
Hours and schedule determined in partnership with GLTS Co-Op Coordinator.This is a temporary, part-time internship position.The position is paid at an hourly rate of $15.00 per hour.Located at the Town Offices, 36 Bartlet Street, Andover, MA, with primary assignment in the DPW Office.