TikTok Shop - Strategy Product Manager, Creator & Content Governance - LATAM

Responsibilities

About the Team The E-Commerce's Governance and Experience team at TikTok is a global team responsible for ensuring our marketplace is safe and trustworthy not only for our users, but also for sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. We are looking for a highly motivated Product Manager to lead the systematic design of content and creator governance strategy for the LATAM e-commerce market. This role requires a strong strategic mindset and operational acumen to balance business growth with content quality and platform risk, ensuring long-term, sustainable development of the creator ecosystem.. Key Responsibilities : - Lead the design and implementation of content and creator governance strategies for the LATAM market, ensuring a substantial balance between platform growth and low-quality content risk. - Design ecosystem governance mechanisms to improve platform vitality and health-these mechanisms may include creator stratification, creator quality, enforcement and incentive frameworks, or traffic controls. - Build a comprehensive monitoring and analytics framework to track creator behavior and content supply-demand dynamics. Leverage both quantitative data and qualitative signals to identify pain points affecting content quality, merchant / creator performance, and user experience. - Collect and respond to merchant, creator, and user feedback. Translate complex governance needs into abstract product modules and systems that drive better transparency and understanding across stakeholders. - Collaborate cross-functionally with business, algorithm, and engineering teams to drive smooth execution and alignment across product domains.

Qualifications

Minimum Qualifications : - Excellent communication, cross-functional collaboration, and stakeholder management skills; ability to operate in a fast-paced, high-pressure environment. - Self-driven, solutions-oriented, and highly organized with the ability to manage multiple priorities. - Strong product intuition and design capability, with a customer-centric mindset and a structured approach to product execution. Preferred Qualifications : - Bachelor's degree or above; - Strong familiarity with e-commerce ecosystems; experience in merchant-facing products, governance, or strategy-related domains is highly preferred.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $156864 - $296020 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates :

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment :

• 1. Interacting and occasionally having unsupervised contact with internal / external clients and / or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at