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Training and Support Specialist

Training and Support Specialist

DataStaff, Inc.Raleigh, NC, United States
8 days ago
Job type
  • Full-time
Job description

DataStaff, Inc is in immediate need of a Training and Support Specialist for a long-term contract opportunity for one of our direct clients in Raleigh, NC.

  • This is a hybrid work model- the candidate will need to be onsite 8 days per month

Responsibilities :

  • Create training content (online and live classroom training) to support organizational initiatives and business units.
  • Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids.
  • Support live virtual meetings and events.

    • Knowledge and Skills :

  • Strong content development and writing skills needed.
  • Good research skills.
  • Instructional design and technical knowledge needed.
  • Strong presentation, communication, and collaboration skills.
  • Experience with following tools : Adobe Articulate (Storyline and Rise), Canva, Camtasia, MS Teams.
  • Experience developing HR curriculums or training in partnership with subject matter experts is preferred.
  • Creating training videos and microlearning, a plus.
  • Use of voiceover tools a plus.
  • Interest in continually learning new software and keeping the team updated on changes to software, is desired.
  • This position works with : Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.
  • Must be professional.

    • Required Skills :

  • 3 Years - Experience in curriculum design and developing training materials for adult learners
  • 3 Years - Strong content development skills needed.
  • 3 Years - Instructional design and technical knowledge needed
  • Adobe Articulate 360
  • 3 Years - This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
  • Preferred tools : Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

    • Desired Skills :

  • 3 Years - Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.
  • Experience with adult learning practices, principles and procedures in classroom and on-line presentations

    • This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

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    Training Support Specialist • Raleigh, NC, United States