No longer accepting applications
IT / Tech Support Specialist
Southern Airways Express LLCKahului, HI, United States30+ days ago
Job type
- Full-time
- Part-time
Job descriptionFull-Time or Part-Time : 20-30 hrs. per week Eastern / Central Time applicants preferred : 5 : 00 am EST start, 8-hour shifts, times may vary. Weekdays, weekends, holidays are mandatory. Work largely remote from home / virtual with occasional travel required for onsite troubleshooting and facilities setup / management. Must have a quiet room / office to work from. Must have adequate internet to power supplied equipment. Prior airline experience, in any role, is a plus. Experience working with third-party SOAP, REST APIs. OpenTravel and / or NDC APIs are a bonus. Some programming experience with PHP, Python, HTML / CSS / JS, or other languages. Familiarity with PHP / Laravel is a plus. Familiarity with an RDBMS and SQL preferred, such as MySQL or MSSQL. Problem-solving skills and attention to detail. Ability to multi-task in a fast-paced environment.
Responsibilities and Duties :
- Act as part of an existing support team to assist with questions and issues for our internal tools, third-party products, and IT infrastructure, including troubleshooting hardware / software issues and errors.
- Ability to support users remotely via TeamViewer, AnyDesk, or other similar software.
- Work with internal teams, support desk, and developers to understand requirements for internal products and propose solutions.
- Participate in the development, implementation, and maintenance of Southerns internally-developed tools, some of which integrate with third-party APIs and software to fit our business processes.
- Take part in the maintenance of licensed third-party products, including our airline reservations system and airline departure control system.
- Other duties, as required, to ensure that our daily operations are smooth and successful.
Location / Hours :
Knowledge, Skills, and Experience :
About the Company
Southern Airways Express is a commuter airline operating in the United States, headquartered in Pompano Beach, Florida.
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Support Specialist • Kahului, HI, United States
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