Intake Coordinator - Education ServicesLAUNCH • Syracuse, NY, United States
Intake Coordinator - Education Services
LAUNCH • Syracuse, NY, United States
4 days ago
Job type
- Part-time
Job descriptionMaintain up-to-date knowledge of special education laws, regulations, and research related to learning disabilities, mental health, and related disorders. Develop a strong understanding of school system structures, policies, and procedures to support compliance and informed decision-making. Serve as an informed resource for families and staff by providing accurate information, referral guidance, and navigation support across educational and community systems. Facilitate clear, professional communication with families, school personnel, caseworkers, and external partners. Prepare and distribute administrative updates, correspondence, and meeting documentation. Ensure accurate, timely documentation of all client contacts, activities, and services within agency databases. Maintain organized electronic and physical files that meet agency standards and confidentiality requirements. Assist the Director of Education with weekly, monthly, and quarterly program reports. Develop and maintain systems to monitor service outcomes and department performance metrics. Create and format written materials such as informational documents, forms, presentations, and program resources. Support planning and coordination of training sessions, workshops, and presentations for families and providers. Participate in ongoing professional development related to special education and learning disabilities. Attend conferences or training events to enhance professional knowledge. Represent the agency at community meetings and events. Complete special projects as assigned by the Director of Education. Positive attitude and a genuine commitment to supporting students and families. Ability to work independently and collaboratively. Strong organization, time management, and documentation accuracy. Patience, professionalism, and empathy in working with diverse populations. Ability to motivate and support students. Proficiency with Microsoft Office Suite and database systems. Valid New York State driver's license; adherence to agency vehicle policies. Use of personal vehicle for agency business as needed. Bachelor's degree in a related field preferred. Experience in special education settings, including classroom work and involvement with CSE processes. Strong understanding of special education regulations, procedures, and compliance requirements. Excellent written, verbal, and interpersonal communication skills. Exceptional organizational and administrative abilities.
Job Posting : Intake Coordinator - Education Services
Location : Syracuse, New York
Reports to : Director of Education
Employment Type : Part time, 20 hours per week
About the Role
The Intake Coordinator provides administrative leadership and operational support for the Education Services Department. This role ensures smooth, high-quality service delivery by overseeing relationship management, compliance monitoring, communication systems, data integrity, and program coordination.
As a central point of contact among families, school systems, service providers, and agency leadership, the Intake Coordinator supports the Director of Education in implementing departmental goals and maintaining adherence to policies and regulations.
Key Responsibilities
1. Partnership & Stakeholder Relations
- Build and maintain strong relationships with families, students, county representatives, school district personnel, and community providers.
- Promote collaborative practices that enhance service delivery and elevate the agency's visibility.
2. Regulatory & Professional Knowledge
3. Information Management & Referral Coordination
4. Communication & Administrative Coordination
5. Records Oversight & Data Integrity
6. Reporting & Program Tracking
7. Publications & Administrative Materials
8. Training Support & Presentation Assistance
Additional Responsibilities
Requirements
Qualifications
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Intake Coordinator • Syracuse, NY, United States
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