Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Technology and trust combine to deliver innovation beyond buzzwords.
We are seeking a Commerce Cloud Product Manager to join our B2C Commerce team, working with Engineering, UX and GTM to shape Agentic Commerce.
You are :
- Passionate about high‑quality user experience and delighting users.
- A patient and persistent advocate for excellence.
- Comfortable leading through ambiguity.
- Aspiring to inspire a diverse, talented team toward a shared vision.
- Strongly opinionated but open to new information.
- Pragmatic, bridging big ideas with detailed execution.
- Skilled at navigating multiple priorities and making trade‑offs.
Your responsibilities :
Own the product vision, customer insights and roadmap.Serve as source of truth for marketing, sales, partner and support teams.Collaborate with UX to produce world‑class design artifacts.Partner with Engineering to deliver functionality and remove blockers.Prioritize work continuously to focus on what matters most.Align features and schedules with other product managers.Iterate, improve and execute the day‑to‑day product cycle.Requirements :
Experience working directly with customers to understand and balance competing demands.Hands‑on experience authoring concise, clear epics and user stories for an agile team.Ability to work effectively as part of a distributed remote team.Outstanding written and verbal communication skills.Enthusiasm for deep discussions with architects on distributed systems, API design and security.Proactive change agent who identifies opportunities and leads results.4+ years of Product Management focused on security, identity or large‑scale technical infrastructure.Bachelor’s degree in Computer Science, Engineering or related technical field.Highly desirable :
Knowledge of open identity and security standards (OAuth, OIDC, SAML, FIDO2 / WebAuthn, SCIM).Experience managing products that serve as a platform for internal or external development teams.Accommodations : If you require assistance due to a disability, please submit an accommodation request form.
Posting Statement : Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and potential employees are assessed based on merit, competence and qualifications without regard to protected status. This policy applies to recruitment, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and related matters. Recruiting, hiring and promotion decisions at Salesforce are fair and based on merit.
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