Residential Aide

Title : Residential Aide

Unit : MOCJ-Emergency Transitional Housing Program

Reports to : Residential Aide Shift Supervisor

Status : Full Time; Regular; Non-Exempt

Salary Range : $22.00 per hour (approximately $40,040 annually)

Location : 381 Rockaway Avenue, Brooklyn, NY 11212

Days / Hours : 7 : 00 AM to 3 : 00 PM Shift

Organization Overview :

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission : to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation's preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission : both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them : alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our participant population mirrors the incarcerated population in being approximately 85% male and over 90% people of color. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens

Position Summary :

Under the supervision of the Residential Aide Shift Supervisor or Team Lead, the Residential Aide is responsible for maintaining a safe and secure environment for participants, staff, and guests.

Core Competencies : Mission and Fit :

Embodies Fortune's mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune's core value that none of us should be measured against the worst things we have done.

Communication skills :

Demonstrate the ability to effectively convey and receive information, ideas, and messages, both verbally and nonverbally. This is crucial for building relationships, collaborating, and achieving goals.

Interpersonal Skills :

Demonstrate the ability to effectively communicate, interact, and relate with others. This encompasses a wide range of traits and behaviors, including verbal and nonverbal communication, empathy, active listening, conflict resolution, and teamwork.

Courteous :

Demonstrating good manners, politeness, and respect in one's interactions with others. This involves being considerate, thoughtful, and mindful of the feelings and needs of those around you. Essentially, courteous behavior is about showing kindness and respect in everyday interactions.

Essential Duties and Responsibilities :

• Maintain accurate and up-to-date records of participants' care, including incident reports, and promptly communicate any changes in their condition to the appropriate staff.
• Assist with various tasks to ensure the smooth operation of the facility, including meal preparation, supply management, and enforcing adherence to rules and regulations.
• Accurately complete shift exchanges by confirming who has entered or exited the facility.
• Contact a supervisor immediately when there is a need to involve NYPD, FDNY, or EMS.
• Conduct routine facility tours to identify irregularities and ensure timely corrective actions are implemented.
• Observe participants' behaviors and physical conditions and report any changes or concerns to the appropriate staff.
• Submit incident reports and notify the supervisor to review and record them in Case Worthy within 24 hours.
• Attend all required training sessions and participate in at least one staff meeting per month.
• Conduct and assist with drug screenings, ensuring all procedures are completed accurately and in accordance with protocol.
• Assist Case Managers, Housing Specialists, Entitlement Specialists, Senior Case Managers, and the Program Director of Social Services with daily program operations and participant needs.
• Perform other duties as assigned by the supervisor

Qualifications :

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements : This position requires weekly on-site availability and travel to various Fortune housing and program locations as required.

Physical Demands :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion / creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.