Talent.com
Director of Operations

Director of Operations

Allied UniversalMelville, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Overview

Company Overview :

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Director of Operations. As Director of Operations, you will manage onsite Account Managers to ensure client satisfaction and optimal Security Professional performance at multiple branch security locations and client sites. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets, including healthcare, commercial real estate, government, and hospitality. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.

  • Lead Regional Operations across Nassau, Suffolk, and select Queens clients-delivering excellence and building trusted partnerships.
  • Partner with a Skilled Team that brings deep experience, commitment, and pride in their work.
  • Drive Strategic Impact through thoughtful leadership, operational efficiency, and a commitment to service excellence.

RESPONSIBILITIES :

Caring Leadership, Client Engagement, and Operational Oversight :

  • Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levels
  • Build, maintain, and grow relationships with clients by understanding their security needs and ensuring satisfaction; Develop and implement corrective action plans for Identified opportunities for operational improvement
  • Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirements
  • Analyze, report and drive operational metrics and KPI's using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
  • Identify and mitigate security risks; develop and implement security protocols, training and response plans
  • Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries
  • Financial Performance and Growth :

  • Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expenses
  • Collaborate with leadership to drive organic business growth within existing client operations
  • By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.

    QUALIFICATIONS (MUST HAVE) :

  • Must possess one or more of the following :
  • Bachelor's degree in criminal justice, business or a related field with three (3) years of management experience in a high-volume workforce environment or service industry
  • Associate's degree in criminal justice, business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
  • High School diploma or equivalent with seven (7) years of management experience in a high-volume workforce environment or service industry
  • Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
  • Minimum of two (2) years of experience driving operational goals and metrics
  • Minimum of two (2) years of experience in successfully building and developing teams
  • Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
  • Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
  • Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
  • Basic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-making
  • PREFERRED QUALIFICATIONS (NICE TO HAVE) :

  • Law enforcement, military and / or contract or proprietary security services experience
  • Experience managing a dispersed workforce in a multi-location operation
  • BENEFITS :

  • Pay range : $65,000 - $75,000 + bonus eligibility + advancement opportunity
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
  • #LI-BB1

    Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

    Requisition ID

    2025-1463836

    Create a job alert for this search

    Director Of Operation • Melville, NY, US

    Related jobs
    • Promoted
    Director of Operations

    Director of Operations

    Solid Rock Recruiting LLCHolbrook, NY, US
    Full-time
    Director of Operations – Architectural Millwork.Architectural Woodwork / Millwork (not residential cabinetry or fixtures). We are seeking a highly experienced.This role serves as the critical ...Show moreLast updated: 9 days ago
    • Promoted
    Direct of Operations - Millwork

    Direct of Operations - Millwork

    Solid Rock Recruiting LLCHolbrook, NY, US
    Full-time
    Director of Operations – Architectural Millwork.Architectural Woodwork / Millwork (not residential cabinetry or fixtures). We are seeking a highly experienced.This role serves as the critical ...Show moreLast updated: 4 days ago
    • Promoted
    LHCSA / Director of Operation

    LHCSA / Director of Operation

    REHOBOTH ELDERLY CARE AND COMPANIONSHIP LLCBaldwin, NY, US
    Full-time
    The Director of Operations for LHCSA will play a pivotal role in ensuring the efficient and effective delivery of home care services in Nassau County, specifically in Levittown.This position is res...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Operations

    Director, Operations

    Northwell HealthManhasset, NY, United States
    Full-time
    Queens based, multi-practice operations role, fully onsite.Directs, plans, and organizes the staff and operations related to materials management, service contracts, building management and end-use...Show moreLast updated: 3 days ago
    • Promoted
    Supr Food Drive-Thru | Head of Operations

    Supr Food Drive-Thru | Head of Operations

    Palm Venture StudiosStamford, CT, US
    Full-time
    Head of Operations – Supr Food Drive-Thru.The Head of Operations for Supr Food Drive-Thru will play a pivotal role in launching and scaling our innovative drive-thru business.This individual ...Show moreLast updated: 30+ days ago
    • Promoted
    Product Operations Manager II

    Product Operations Manager II

    Altice USABethpage, NY, United States
    Full-time
    Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Operations

    Director of Operations

    CL Visual INCCopiague, NY, US
    Full-time
    CL Visual is seeking a Director of Operations with a passion for both strategic vision and hands-on management; who excels at empowering teams, driving accountability, and inspiring high performanc...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Operations

    Director of Operations

    Project Redirect Inc Of The DistricJamaica, NY, US
    Full-time
    The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and mai...Show moreLast updated: 30+ days ago
    Regional Director of Field Operations

    Regional Director of Field Operations

    New York Family DentistryJamaica, New York, .US
    Full-time
    Quick Apply
    Lead the operational success of.New York Metro Area, ensuring high standards in patient care, team performance, and operational efficiency. Oversee onboarding and integration for new hires, ensuring...Show moreLast updated: 30+ days ago
    Director 3 - Facilities Operations

    Director 3 - Facilities Operations

    5 Star RecruitmentGreenwich, Connecticut, United States
    Full-time
    Quick Apply
    Lead and mentor a skilled team of trades and custodial professionals to ensure a well-maintained and welcoming campus environment. Foster strong relationships with school leadership and faculty by l...Show moreLast updated: 30+ days ago
    Director of Operations

    Director of Operations

    Westchester Medical CenterValhalla, New York, United States, 10595
    Full-time
    The Director of Operations will be responsible for facilitating short and long term planning; program and project development and implementation for multiple Service Lines, clinical and non-clinica...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Director, Operations

    Director, Operations

    Veterans StaffingManhasset, NY, US
    Full-time
    Queens based, multi-practice operations role, fully onsite.Directs, plans, and organizes the staff and operations related to materials management, service contracts, building management and end-use...Show moreLast updated: 13 hours ago
    Regional Director of Operations

    Regional Director of Operations

    Pj FitzpatrickHauppauge, NY, US
    Full-time
    Quick Apply
    The Regional Director of Operations is a senior level leadership position with direct oversight and accountability for the efficient operation and strategic growth of multiple market locations clas...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Nurse Manager & Director of Operations

    Nurse Manager & Director of Operations

    Dental Sedation Center of ConnecticutFairfield, CT, United States
    Full-time
    Nurse Manager & Director of Operations.Dental Ambulatory Surgery Center – Fairfield, CT.We are launching Connecticut’s first dedicated Dental Ambulatory Surgery Center (ASC), focused on providing s...Show moreLast updated: 15 hours ago
    • Promoted
    Director of Biostatistics for Cancer Center Shared

    Director of Biostatistics for Cancer Center Shared

    InsideHigherEdStony Brook, New York, United States
    Full-time
    Director of Biostatistics for Cancer Center Shared Resource, Associate / Full Professor, Cancer Center & Family Population & Preventive Medicine, Biostatistics. Oct 30, 2025 at 11 : 59 PM Eastern Time ....Show moreLast updated: 30+ days ago
    • Promoted
    Director of Operations - Architectural Millwork

    Director of Operations - Architectural Millwork

    Solid Rock Recruiting LLCHolbrook, NY, US
    Full-time
    Director of Operations – Architectural Millwork.Architectural Woodwork / Millwork (not residential cabinetry or fixtures). We are seeking a highly experienced.This role serves as the critical ...Show moreLast updated: 9 days ago
    • Promoted
    Director of Operations

    Director of Operations

    Advatix, Inc.Islandia, NY, US
    Full-time
    PRIMARY OBJECTIVE OF POSITION : .The Director of Operations is responsible for managing high-capacity plant operations for one or more locations, participati...Show moreLast updated: 12 days ago
    • Promoted
    Director of Sales Operations

    Director of Sales Operations

    RPMGlobalHauppauge, NY, United States
    Full-time
    The Director of Sales Operations will lead and optimize the sales operational strategy for our Managed Services business. This role ensures alignment across Sales, Marketing, Finance, and Service De...Show moreLast updated: 7 days ago