Project Manager in.US-RemoteApply

Project Manager

For more than 40 years, Aspira has been the market-leading provider of software and services that help public agencies protect natural and cultural resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors.

We share our client partners' mission : to steward resources for future generations, create opportunities for genuine enjoyment of the outdoors today, and expand access so more people can experience its benefits.

Aspira is transforming its technology and service model to give agencies more capacity and insightstreamlined tools, smarter automation, and better connections with their communities. Our goal is simple : make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest.

The Ideal Candidate

The Project Manager Client Partnerships is a key contributor within the Account Management organization, responsible for leading and supporting cross-functional, client-facing projects that improve internal processes and elevate the client experience. This role supports high-impact initiatives across implementation, operational excellence, client satisfaction, and platform readiness.

Reporting to the Chief of Staff, this role will work closely with Account Management, Engineering, Product, and external client stakeholders. The ideal candidate will bring structure, follow-through, and project leadership that balances flexibility with accountability. They'll thrive in a fast-paced, ambiguous environment where strong communication and problem-solving skills are essential.

Key Responsibilities

Implementation Project Management

• Coordinate client implementations from contract award or renewal through successful delivery
• Partner with Account Management to gather requirements and define project scope based on client needs and contract terms
• Build and maintain project plans with clear milestones, owners, and timelines
• Act as the central point of coordination between Product, Engineering, and Client stakeholders
• Lead regular check-ins, track open items, and escalate issues or delays as needed
• Ensure alignment of timelines, risks, responsibilities, and communication protocols

Operational Support for Client Delivery

Client & Cross-Functional Project Support

Client-Facing Communication

Qualifications

3-5 years of project coordination or program management experience, ideally in SaaS, GovTech, or client services

Strong communication skills and experience working with both technical and non-technical teams

Excellent communicator, fast follow-up style, and naturally organized

Emotionally intelligent, curious, and able to manage ambiguity

Desired Education and Experience

Bachelor's degree in business, Communications, or related field

PMP, CAPM, or other formal project management certification

Experience working with Jira, Confluence, MS365, or similar tooling

Experience in a remote or distributed team environment

Familiarity with Agile or Scrum methodologies