Description : -Jira, JSM, and Confluence administrator working to implement complicated projects and automation, as well as troubleshoot for users and server problems-Creating and updating Jira projects and Confluence spaces for internal company instances-Maintaining JIRA / Confluence instance health with troubleshooting, version upgrades, and server monitoring-Assist with end-user requests and problems, including permission changes, adding fields, tweaking workflows, and updating automation-Develop declarative and scripted automation for end-users and administration-Foster usage of Confluence as an internet and repository of internal documentation Requirements : -2+ years as a Jira administrator on a server or data center instance, with data center being preferable-Experience creating and working with with complex workflows, automation, and integrations-Experience troubleshooting server problems and working with the server administrator to fix bugs-Experience with Confluence and Jira Service Management (formerly Service Desk) is preferred-Ability to write Groovy scripts is a plus-Prior usage of ScriptRunner, Salesforce Connector, Issue Templates, Jira Workflow Toolbox, Automation for Jira, or Advanced Roadmaps (formerly Portfolio) is a plus-Ability to gather requirements and implement new projects, apps, integrations, and features-Experience working with other tech and business teams as project lead to roll out new initiatives
Admin • New York, NY, US