Certified Medical Assistant 1 - Cancer Center Beckley - Dry Hill Road

Job Summary

Provides optimum assistance to the health care provider providing services to the patient. Provide patient registration, discharge, and other related services for the assigned area.

Responsibilities

• Provide clerical support to providers, patients, and staff to expedite patient flow, telephone communications and quality patient care.
• Provide assistance to the health care provider(s) rendering services to the patient, as directed by the provider or Registered Nurse if applicable as outlined in departmental policies and procedures. Duties may include :

Greet and register patients utilizing the appropriate software system.

Explain payment policy and insurance coverage prior to patient registration, obtain insurance information, and pre-certification, if applicable.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess / obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in : 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit / department specific competency checklist.

Common Duties and Responsibilities

(Essential duties common to all positions)

1. Maintain and document all applicable required education.

2. Demonstrate positive customer service and co-worker relations.

3. Comply with the company's attendance policy.

4. Participate in the continuous, quality improvement activities of the department and institution.

5. Perform work in a cost effective manner.

6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.

7. Perform work in alignment with the overall mission and strategic plan of the organization.

8. Follow organizational and departmental policies and procedures, as applicable.

9. Perform related duties as assigned.

Education

Credentials

Work Schedule : Days

Status : Per Diem

Location : Beckley-275 Dry Hill Road

Location of Job : US : WV : Beckley

Talent Acquisition Specialist : Jamie L. Douglas jamie.douglas@vandaliahealth.org