Senior National Installation Planner

Senior National Installation Planner

Position Summary : The Senior National Installation Planner will be responsible for planning and coordinating installation availability and overseeing install capacity business needs. Maximizing our install resources to increase project profitability, reduce non parts related return trips, and ramp up national training opportunities. This role will create standard work, identify and present system enhancements, determine impacts to current processes and project future business needs based off sales orders growth and other leading indicators. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. The job requires attention to detail in making evaluative judgements based on the analysis of information.

Essential Duties & Responsibilities :

• Identify and maintain best practices that determine staffing availability for all submitted installation work orders throughout the country.
• Daily coordination of projects regarding resource allocation, project planning, and budgets.
• Analyze project prioritizations with the ability to make swaps for staffing based on revenue recognition date, customer go-live date, or an inspection date.
• Create and use forecasting tools that show projected business performance to determine the need for any potential headcount adds in a region.
• Prepare, submit, and explain periodic reports on installation capacity to leadership that determine the national number of projects that can be properly staffed per week.
• Routinely make decisions which may affect immediate operation and have a business unit wide impact.
• Innovative and creative in finding solutions / designing improved standard work and system processes for installation capacity visibility.
• Expert understanding of best practices to handle extremely large volume of data.
• Build and maintain effective working relationships with a range of people at all levels in the organization, often virtually and spread across multiple time zones.
• Analyze installation work order scopes determining the required skill set to complete the install.
• Coordinate and communicate with installation managers all staffing challenges or concerns.
• Participate in coordinating project pushes or pull ins with installation managers and project managers to determine the most feasible next available date based on national capacity.
• Proactively request all required information from project managers to determine staffing needs.
• Analyze trained technician skill sets on a national level, to determine the number of work orders that can be supported.
• Responsible for forecasting and setting national staffing lead time based on the current amount of work orders submitted while considering tech availability per week.
• Attend national and regional scheduling calls to maintain visibility for staffing needs within lead time.
• Has the independence and authority to perform required tasks to ensure all provisions of staffing are planned and scheduled appropriately.
• Analyze data in Power BI and Salesforce to effectively communicate data driven insights to stakeholders.
• Develop and implement staffing plans to maximize the use of the resources and meet an established reduction in return trips while increasing project profitability.
• Partners with operations and supply planning teams to understand current project demand (labor resources and capital equipment), as well as forecast future growth and capabilities needed.
• Other duties as assigned by manager.

Skills & Experience :

Physical & Mental Requirements :

Education :

Four year degree required.

$77,200 - $160,800 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.

Health benefits include : Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include : Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Stryker is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.