Chat Support Consultant

A company is looking for a Chat Support Consultant, crypto (Remote).

Key Responsibilities

Deliver high-quality customer support in crypto trading via live chat and email

Build positive relationships with customers and handle inquiries and feedback

Maintain knowledge of the trading platform and market conditions while seeking performance improvements

Required Qualifications

Native Polish and strong English proficiency (minimum C1 level)

At least 6 months of live chat support experience, preferably in crypto or financial services

Basic financial knowledge or payment / banking experience is preferred

Crypto industry knowledge is a plus

Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)