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Host-Charlotte

Host-Charlotte

Barcelona Wine BarCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

The main responsibility of a host / hostess is to greet guests pleasantly, in a timely manner upon their arrival to the restaurant. The ultimate goal of a host / hostess is to welcome guests to their dining experience in a warm and friendly manner. The host / hostess will seat guests, present menus to guests, inform guests of their server, and answer any intermediary questions prior to the arrival of the server.

Responsibilities

  • Greet and seat guests
  • Present menus to guests
  • Create and organize wait lists
  • Manage floor plan
  • Answer phone and answer any questions regarding the menu and restaurant
  • Manage the call-ahead / reservation list in tandem with a manager
  • Interact with guests as they leave the restaurant in order to ensure positive dining experience

Skills

  • Strong verbal communication skills towards guests and coworkers
  • Superb reading and writing skills in order to create wait list and decipher wait time
  • Excellent organizational skills
  • Multitask in a high volume setting

    • Working Conditions

  • Be able to stand for the entirety of a scheduled shift
  • Be able to reach, bend, and stoop frequently
  • Be able to carry up to 15 lbs.

    • Education / Experience

  • High school diploma or equivalent is preferred
  • Prior restaurant experience is not required
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    Host-Charlotte • Charlotte, NC, US