Climbing and Adventure Team Member - Hoover Met Complex

CLIMBING ATTENDANT - Hoover Met Complex

Sports Facilities Management, LLC

LOCATION : HOOVER, AL

DEPARTMENT : OPERATIONS

REPORTS TO : CLIMBING LEAD

STATUS : PART-TIME / SEASONAL (NON-EXEMPT)

ABOUT THE COMPANY :

Hoover Metropolitan Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Hoover Metropolitan Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY :

The Climbing Attendant is responsible for all aspects of the guest's climbing experience. Each team member will be assisting all guests and climbers during their time in the Climbing & Adventure facility. Initial on the job training will be provided in addition to continued training responsibilities.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING :

• Greet guests promptly and provide excellent customer service
• Always be encouraging and positive to all guests and refrain from using negative language
• Know and enforce the facility's policies and procedures
• Complete check-in procedures and process payments
• Assign barcode key tags to those who purchase a monthly membership
• Keep track of memberships and family units within Rock Gym Pro
• Be knowledgeable about pricing, events offered, equipment, and all climbing structures
• Complete daily assignments before, during, and after each shift as directed by management

MINIMUM QUALIFICATIONS :

WORKING CONDITIONS AND PHYSICAL DEMANDS :

PREFERRED :

Job Posted by ApplicantPro